Lori
Disappointing
Well, this was a huge disappointment. The company's premise is that you buy a $20 take back bag (plus shipping) and stuff it with old clothes, rags, textiles and once you return it they give you a $20 closet credit to buy sustainable products. WRONG. The inventory is so over priced and the small print is that you can only apply $20 closet cash per purchase PLUS shipping. So if you buy a $27.00 candle (over priced) and apply $20 closet cash and then tax and shipping ($12.00) total is $19.00. OMG. I can go to Marshall's and get the same candle for $8.00. Also, I'm not entirely convinced that they're keeping all the items out of the landfill as claimed. Not a lot of info about it on their page. I feel bad because I recommended it to friends/family and they're stuck with this ridiculous closet cash they can't use. Oh, and sometimes the QR codes on the take back bags don't scan and you have to lug it back and forth to USPS and stand in line and on and on. Bottom line: don't do it. Tried to do the "right thing" for the planet but instead got nothing but aggravation and feel like all the stuff I sent in got thrown in a landfill or sold at a flea market. UPDATE: the response from For Days is the SAME template cut-and-paste boilerplate BOT response that I got when I sent an email directly to them. There is no "customer service". Also, their "response" does not resolve the credit cap disappointment that everyone will ultimately have to deal with. seems they just want customers to go to a different site and run into the same problem just with different vendors.
Response from For DaysNov 22, 2023
Hi Lori! We are sorry to hear that you're unhappy with the $20 Closet Cash cap. We assure you that we are not a bot and are here to help our customers in any way we can. It looks like a member of our team has been in touch to address your concerns. We sincerely hope the solution provided was to your satisfaction!


