Emily
Terrible Customer Sevice
I was a For Days supporter for over a year until recently. I ordered two sweaters on September 26, 2023. One of them (that costs $221!) has still not shipped. I have followed up with customer service multiple times and received no response on when my order would be shipped or getting a refund. I have had to dispute the charge with my credit card since it was clear I was never going to get a response. I appreciate what the company is trying to do with sustainability, but I cannot support this absolutely awful customer service.
Response from For DaysFeb 2, 2024
HI Emily, we've had a syncing issue with our dropship platform which caused a significant amount of orders not to ship. And with our recent surge in demand have not been able to keep up with customer inquiries. Could you please email me at [email protected] and let me know the email that you used for your order? I'll make sure this is handled right away.


