Ss
Two weeks after sending an an email I'm…
Two weeks after sending an an email I'm still waiting for a response.

Forcemech International LLC. Established in 2016 in Space City Houston, Texas, with a team of Medical Device Experts and Ex-NASA engineers, we designed one of the first Foldable Electric Motor Wheelchairs - The Forcmech Voyager One. It is light in weight, easy to fold and unfold, and aesthetically beautiful. Since then, the Forcemech signature Yellow and Black electric wheelchairs have symbolized quality and reliability. Forcemech treats product safety and compliance as one of our top priorities. We are the only company under our product category registered and compliant with FDA as a company. We are also actively working with Medicare and all major insurance carriers to bring coverage to our customers. Over the years, we have continued improving existing designs and introducing new models based on our engineering expertise and customer feedback. • The Flagship Navigator series has undergone six generation upgrades since its introduction in late 2016, with distinctive features such as our Forcemax® Lithium Battery that offers up to 20% more battery performance with the same Ah rating as other brands, Electronic Anti-Theft Lock to keep your valued wheelchair safe, Honeycomb Anti-Shock Non-Flat tires with 4-point suspension system to challenge the roughest road conditions. • The Ultra-Light Carbon F1, introduced in 2022, is our first Carbon Fiber wheelchair that weighs only 37 lbs., pushing lightweight to new limits. It borrows from some of the best qualities of our Voyager and Navigator series to bring forth a new standard in power and portability in electric wheelchairs. With us highly specializing in creating Premium Foldable Electric Wheelchairs, our mission has remained the same since day one - to make products that our customers will genuinely love, and our chairs will enable them to go wherever they please with ease. If you have any questions about any of our products, please email or call us. Our US-based support agents will be more than happy to assist you. 1
Forcemech International LLC (forcemech.com) has 95 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 4 reviews with 3 stars · Clear filters
Ss
Two weeks after sending an an email I'm still waiting for a response.
MM
Better customer service assistance with the product and more than a 30 day guarantee need to be offered. And the Navigator needs to be updated!
Russ
Purchased a few years ago. We like everything about the chair except that when you move the joystick to operate it, there is an unacceptable delay.
Response from Forcemech International LLCSep 3, 2023
Hello Russ. We appreciate your feedback. The Forcemech Navigator model you own is our most powerful chair. The delay is an important feature we have implemented in to offer only the upmost safe products.
Philip
I have had no contact with Forcemech since I purchased the chair, about 2 years ago. The chair itself seems reliable; I have had no problems. The company, however, seems less than focused on maintaining contact with their customers.
Response from Forcemech International LLCSep 3, 2023
Hello Philip. Thank you for the feedback. We're happy to hear you are happy with the chair. Every one of our customers get a follow up email, as well as the email/link you received in order to leave this review to let us know how you are doing, and how we can get better. We'd like to extend our offer to reach us anytime during our normal business hours, so that we may help in any way that we can.