Jennifer M.
The chair arrived missing a part
The chair arrived missing the bracket to attach the control to the arm. I have called and emailed about the missing part, and after two weeks, still no response.

Forcemech International LLC. Established in 2016 in Space City Houston, Texas, with a team of Medical Device Experts and Ex-NASA engineers, we designed one of the first Foldable Electric Motor Wheelchairs - The Forcmech Voyager One. It is light in weight, easy to fold and unfold, and aesthetically beautiful. Since then, the Forcemech signature Yellow and Black electric wheelchairs have symbolized quality and reliability. Forcemech treats product safety and compliance as one of our top priorities. We are the only company under our product category registered and compliant with FDA as a company. We are also actively working with Medicare and all major insurance carriers to bring coverage to our customers. Over the years, we have continued improving existing designs and introducing new models based on our engineering expertise and customer feedback. • The Flagship Navigator series has undergone six generation upgrades since its introduction in late 2016, with distinctive features such as our Forcemax® Lithium Battery that offers up to 20% more battery performance with the same Ah rating as other brands, Electronic Anti-Theft Lock to keep your valued wheelchair safe, Honeycomb Anti-Shock Non-Flat tires with 4-point suspension system to challenge the roughest road conditions. • The Ultra-Light Carbon F1, introduced in 2022, is our first Carbon Fiber wheelchair that weighs only 37 lbs., pushing lightweight to new limits. It borrows from some of the best qualities of our Voyager and Navigator series to bring forth a new standard in power and portability in electric wheelchairs. With us highly specializing in creating Premium Foldable Electric Wheelchairs, our mission has remained the same since day one - to make products that our customers will genuinely love, and our chairs will enable them to go wherever they please with ease. If you have any questions about any of our products, please email or call us. Our US-based support agents will be more than happy to assist you. 1
Forcemech International LLC (forcemech.com) has 95 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 2 reviews with 2 stars · Clear filters
Jennifer M.
The chair arrived missing the bracket to attach the control to the arm. I have called and emailed about the missing part, and after two weeks, still no response.
Darrell
Hard to get in touch by phone. I was promised 2 new additional batteries at the time of purchase. The salesperson said he did not have any available at that time. Now, I am unable to contact anyone to get my batteries. I will not recommend to anyone a Forcemech wheelchair.
Response from Forcemech International LLCSep 2, 2023
Hello Darrell, Thank you for taking time to send us a review. We are sorry that extra batteries were not available for purchase at the time you bought your chair. We ask for your understanding that we, as many other companies, are still experiencing difficulty obtaining some manufactured parts. Please note that we are in the Central Time zone and our phone support hours are Monday to Saturday from 9AM to 6PM and our number is 877-903-6723. We are more than happy to assist you with ordering the batteries.