Fond Travels Reviews | Read Customer Reviews of fondtravels.com

Fond Travels Reviews | Read Customer Reviews of fondtravels.com

Fond Travels reviews

253 approved reviews, newest moderated first

Dottie V.
Oct 6, 2023
HORRIBLE TRAVEL AGENCY
I have never dealt with a travel agency that is so shady, hard to understand, fast talking and nasty when it comes to trying to resolve an issue. STAY AWAY!! They will leave you high and dry with no apologies. They charged me $275 to cancel a flight, $140 to change a date and I was given a minimal credit certificate that only they will redeem. Never going to happen. Live and learn.
Response from Fond TravelsJul 10, 2024
We appologize for the inconvience caused and the delayed response to you. To help us resolve the issues you faced and to ensure that we take appropriate action, we kindly request that you share more details about your experience. Please email us at [email protected] with specific information regarding your booking or any other relevant details. Your satisfaction is our priority, and we are committed to resolving any issues to your satisfaction. We look forward to the opportunity to assist you further and make things right.
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BryanShowvaker
Sep 23, 2023
Thank You !
I want to say that Jay was a please to work with . He is a patient and humble person which is what is needed to smoothly get through the stress of the business of booking . Thank you !
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customer
Sep 12, 2023
Emmet's help
Emmet spent a lot of time on the phone with me and made several arrangements regarding the change of flight plans. She was extremely helpful and responsive. I am waiting to see how her negotiations were resolved with United Airlines to cancel my flight tickets from Rome to Newark and obtain a refund. Tom Pisarri
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Zane N.
Aug 20, 2023
Kev is the best!
Kev is the best!
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Steve M.
Aug 17, 2023
Jonathan Davis was a wonderful help
Jonathan Davis was a wonderful help. He got our reservation straightened out. So glad since this is the day before we travel tomorrow morning.
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customer
Aug 10, 2023
Great Service by Kiara
Great Service by Kiara
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RC
May 31, 2023
Fond Travels SCAMMERS
Ron of Fond Travels represented himself as Egypt Air on the phone. A deceptive ad online provided their number as Egypt Air US reservations. Ron asked for my personal star gold sign in AND password so he could tell me the luggage allowance for a flight!!! He said it was ok to give my password to him because we were on a secure line. DO NOT WORK WITH THESE SCAMMERS.
Response from Fond TravelsJul 10, 2024
We appologize for the inconvience caused and the delayed response to you. To help us resolve the issues you faced and to ensure that we take appropriate action, we kindly request that you share more details about your experience. Please email us at [email protected] with specific information regarding your booking or any other relevant details. Your satisfaction is our priority, and we are committed to resolving any issues to your satisfaction. We look forward to the opportunity to assist you further and make things right.
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Amy K.
Nov 13, 2022
I am so pleased with this company
I am so pleased with this company, Dominic my agent was so helpful and professional he keeps communications simple and effective, extremely patient and listens to any concern , i booked twice through him , they truly exceed my expectations everytime . Safe professional and communicative, what else we ask for ? I highly recommend them especially my agent Dominic and I ll refer friends and family in the future 👌🏻👍🏻
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