FommyReviews of fommy.com

Shipping was slow but products were great and exactly how they appeared in picture! I'm a happy customer.

Placed an order with Fommy on December 31st -- goods advertised as ready for shipment in early January. Received a prompt invoice but no goods or even an alert about potential delivery delays. Contacted customer service via site's chat application after 15minute and counting wait while trying to reach them by phone. First support rep promised I'd receive my goods via priority delivery on Feb. 8th. Items never arrived and again no courtesy message about any shipment issues. Next support rep merely offered "compensation" by way of suggesting the items might arrive in early March. Very frustrating experience. Finally just requested they cancel my order. Found same items elsewhere online -- not only with faster delivery but cheaper too!

I read bad reviews of fommy.com, so I searched for other sources for accessories for my nexus one, and as I found no bad reviews for amzer.co.uk, or .com, I ordered from there on 15th January. The money was taken from my account straight away - by fommy.com! I have yet to see a trace of the £45+ order, and customer services have basically admitted that even though the website said both items were in stock, they did not have the items but were expecting them "next week". That was three weeks ago and still no sign. UPDATE: On the plus side however I must say that when I asked for a refund a week after writing the first draft, this was promptly done, in full, and received within two days :) of this review,

I ordered a case and charger for my new phone - the youtube clips on the item page made it appear that these people were hands-on. The email confirmation of my order stated that I would be receiving an invoice with tracking number shortly... After 2 weeks and no shipment of my item I called and was told one of them was on back order and it was holding up the shipment, my card was charged, and nothing had shipped. I canceled the order and I'm STILL WAITING for my refund to go through despite being told by the customer service in India that it was refunded DAYS ago. Remember this: Everything you can find on this site, you can find somewhere else. Start with an operation you can count on, like Amazon or even Ebay.

I ordered a speaker system on Dec. 17 2009. Was promised it would be rec'd by Christmas day. It was not. Called one week later and was told it was on back order. Called today and was told they are not getting any more in and that my credit card would be refunded. This is one of the WORST companies I have ever done business with. My cc was charged and no one was planning on contacting me and telling me anything. I spoke with numerous people and was passed around with the hopes I would just hang up. After being told to basically deal with it.. my credit card is being refunded (so they say, I will check this daily) and I am left without the product I ordered a month ago!!! Rude employees who huffed and puffed and raised their voices at me and just didn't care that they are in the retail business and can't provide products to paying customers. I WILL NEVER DEAL WITH THEM AGAIN AND I WARN YOU ALL TO NOT!!!!!!!!!!!

I ordered 2 cases 2 months ago. Finally received one of them but the case is not the same in the picture (for the droid). The bottom part covers the buttons so it's impossible to push the home button, even though I have little fingers. Customer service was rude, kept making excuses, etc. I also put a review on fommy.com but it hasn't posted yet?!?! so I assume they are not putting up bad reviews.

I ordered a phone case on 12/1/09. After 1 month and a couple of days, I still have not received my item. They kept pushing the shipping date back. I kept talking to them via their online chat system. And they kept saying the same thing, got pushed back, don't have it yet, etc, etc. Very bad service. I finally asked for my money back, and the one employee took forever doing it, and after it was done, 5-10 mins after waiting, he just said bye and hung up. Do not deal with company at all.

I still have not received my product and they charged my card in November! They change the ship date and do not communicate by phone or email in a timely manner. They are the WORST I've encountered on the web. Their sub company is called mycellworld.com - stay away from them!