CHRIS A.
Great attention to my requests and…
Great attention to my requests and inquiries.

Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 505 reviews with 5 stars · Clear filters
CHRIS A.
Great attention to my requests and inquiries.
Lisa
Scott was very helpful. I'm happy with my purchase and would definitely buy another bike at Towne Center. Thanks,
customer
Best shop in the Sacramento area!
MATT J.
friendly staff, knowledgeable, and great selection of bikes and gear!
SUSAN A.
Helpful and fun!!!! Everything a bike shop should be!
Response from Folsom BikeApr 5, 2018
Thanks Susan! We appreciate your support!
ROB M.
Excellent customer service. Friendly, knowledgeable staff. Folsom Bike has been our go to bike shop for many years.
Response from Folsom BikeApr 5, 2018
Thanks Rob! We have enjoyed assisting you in all of your cycling needs over the years!!
BRITTANY N.
I went there to purchase a pair of indoor cycling shoes, their was a great sale going on 70% off. I sat their trying on shoes and no one came and asked how I was doing. I then got up and looks for someone to help me get the correct shoes and no one was around to assist me. I even made eye contact with me employee. I ended up purchasing road bike shoes that do not work Work with my bike. I then emailed and asked if I can return or exchange. I received an email back saying sorry you bought them on sale, but send me the shoes you got and I will see what I can do. I have now been in again after speaking with Erin and she was able to assist me with the exchange of my shoes and I am now ready for the bike! Thank you Scott for getting me fitted properly and with the right shoes this time. Second time I really enjoyed my experience. Thank you.
Response from Folsom BikeApr 5, 2018
Hi Brittany~ I am sorry that you had no one assist you in purchasing the shoes you needed. I know we had an email dialogue going where I offered to return the shoes back on March 31. Maybe the email went to SPAM? Nonetheless, we would be happy to return the shoes and get you on a pair that will meet your cycling needs. Feel free to contact me directly at 916-844-1000 x 2. Thanks, Erin
DAN
2nd bike purchased in a month. Great customer service. Thank you.
Response from Folsom BikeApr 5, 2018
Thanks so much Dan! We greatly appreciate your support!