Folix22 is here to provide scientific hair growth products and put an end to hair loss for millions of men and women.
Folix22 (folix22.org) has 61 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Adrijan D.
Ich habe meine bestelung noch nicht bekommen
Response from Folix22Jan 10, 2024
Hallo Adrijan, es tut mir leid zu hören, dass du deine Bestellung nicht erhalten hast. Wir haben Ihre Bestellung verfolgt und sie befindet sich derzeit auf dem Weg zu Ihnen. Wir haben Ihnen jetzt Ihre Tracking-Details per E-Mail gesendet, damit Sie den Fortschritt überwachen können. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten.
EDWARD
Was unknowingly signed up for a monthly subscription . Had difficulty navigating to cancel.
Response from Folix22Jan 9, 2024
Hey, just checked your order and you have a one-time purchase only. Change the review to 4-5 starts, please.
Johen N.
I don't received my order on time. It takes forever poor communication.
Response from Folix22Jan 9, 2024
Hi Johen. I can see that your order has been delivered within 14 days. We will improve our shipping times as far as we grow!
Steven D.
I have not received my order placed and paid for 2 months ago? Where is my package?
Response from Folix22Jan 9, 2024
Hey Steven. Yes, your order has some customs issues. But it goes to South Africa, so it's okay to wait longer. If the situation doesn't improve, please send us an email.
Lance Van Z.
The team have communicated well with the progress of the order.
Response from Folix22Jan 9, 2024
Hey Lance! Thanks for the positive note. Have a great life!
Gina H.
Not quite ready to review. Only used 3x. It is easy to set up and use. It's comfortable on head. Crossing fingers it helps me.
Response from Folix22Jan 9, 2024
Hey Gina! Update us within 3 months!
Terry
Got the package with product but no receipt, no information except for the micro sized lettering on the bottle. Haven’t started using it yet but those two things jumped out at me instantly .
Response from Folix22Jan 10, 2024
Hey Terry, I apologize that there was no receipt and instruction manual attached to your order. We have now sent an email to this effect.
Dina K.
Update on the 10 of February with STILL THE SAME ( NOTHING RECIEVED ).... I assure you nothing and i mean it NOTHING RECIEVED FROM YOU and i.ll keep on waiting as per your kind reply , IT SEEMS THERE IS A HOPE THAT I WILL RECUEVE THE PRODUCTS SOON I'm glad you stopped and cancelled any further subscription , that's why I deleted my 1st issue of having twice withdrawals from my wallet.. But I'll keep the following old massage in , so you pleas keep on following with the delivery company to fix the problem theu have and deliver my 2 orders That was first NOW ITS 21 JAN 2024 AND I DID NOT RECIEVE ANY OF YOUR PRODUCTS AT ALL NOT THE 1ST NEITHER THE SECOND YOU REWITHDROW THE AMOUNT FROM MY CARDS AND YOU ASKED ME TO SEND MY PHONE NUMBER AND I DID AND STILL NOOOOOO PRODUCTS RECIEVED ..THATS UNFORTUNATELY THE WORST EXPERIENCE I EVER HAD FROM A WELL KNOW TRUSTABLE COMPANY LIKE YOURS
Response from Folix22Jan 10, 2024
Hey Dina, It seems you set up a subscription package when you made your first purchase. On our website, we display the options of a subscription package and one time package side by side. We have gone ahead to cancel your subscription upon your last request and there will be no future charges. Hey Dina, I'm sorry to hear you have had some issues. We sent two emails concerning updates on your 2 orders on the 12th of January from [email protected] and [email protected] Could you please check this? we can also resend if you didn't get them. We sincerely apologize for the inconvenience once more. Hey Dina, I have an update on your order. It is currently in transit to your address and you should get it in a couple of days. I have sent a copy of the tracking details to your email
