theman
Good Host Questionable Support
The Host itself is good with excellent UI and its very friendly and warm towards beginners, the same cant be said about their discord support, the staff always replied late to me and did not even bother fixing my problem and just told me not to do that again.
Response from Folium HostingJun 22, 2026
Thanks for the review, and for the kind words about the panel and how easy it is to get started with. We put a lot of work into keeping things simple for people who are newer to hosting, so it's good to know that came across. On the support side, we did want to look into what happened with your tickets. We reached out and asked for a few details so we could find your account and read back through the conversation, but we never got a response. Without that, there wasn't really a way for us to review your specific case on our end. What I can say is that if a staff member asked you not to repeat something, it was very likely tied to third-party software. We fully support the hosting platform and everything on the server side, but complex setups involving outside plugins, mods, or custom code fall outside what our team handles. That part is the job of your own development team. If there's something on the infrastructure or server side that's still not working right, we do want to get it sorted. Open a ticket, and we'll take another look.