FocusGroups.orgReviews of focusgroups.org

Response from FocusGroups.orgDec 11, 2025

Hey Ginetta! Thanks for being honest with us — that means a lot. We’re always working to make things smoother and more rewarding, and your input helps point us in the right direction. That said, we never want you to feel stuck or unsupported. If you’re still waiting on a payout or need help cashing out through FocusGroups.org, our team is here to help. Please reach out to us at [email protected] so we can take a closer look and get things moving for you.

Response from FocusGroups.orgDec 11, 2025

Hey Ray! Thank you for taking the time to share this feedback. We know how frustrating it can feel when surveys don’t credit as quickly as expected, and we truly appreciate you giving the process a try. Just for clarity, we only started offering paid surveys directly on our website in September 2025, and we’re still improving how everything flows between the survey providers and our payout system. Because each project is run by an outside market research company, timelines can vary — some credit quickly, while others do take the full review window. That said, we never want you to feel stuck or unsupported. If you’re still waiting on a payout or need help cashing out through FocusGroups.org, our team is here to help. Please reach out to us at [email protected] so we can take a closer look and get things moving for you.

Response from FocusGroups.orgDec 11, 2025

Hey there! We don't compensate for studies - this is a common misunderstanding. If you ever have issues with payment the best way to get paid is to reach out the market research company hosting the study. We hope this helps clarify things!

Response from FocusGroups.orgDec 11, 2025

We’re so glad to hear it was a good experience! We work hard to keep every opportunity real, easy, and worth your time — thanks for trusting us to help you earn some extra cash.

Response from FocusGroups.orgDec 11, 2025

We’re so glad to hear it was a good experience! We work hard to keep every opportunity real, easy, and worth your time — thanks for trusting us to help you earn some extra cash.

Response from FocusGroups.orgJul 31, 2024

Hi Tameka! We hope our response clears up any confusion. Since you participated in a focus group hosted by Sago, then you would expect compensation from Sago. FocusGroups.org promotes paid market research opportunities from various companies on our site, and do our best to make it clear that the company hosting the study and contacting qualified candidates would be the one to pay you. If on the Study Detail page it were to list FocusGroups.org as the company hosting the focus group, then you would expect payment from us. Our payments are processed through our Members Portal in their Earnings, and payment would take 7-14 business days on our end. Our advice would be to contact Sago for follow up regarding payment. Specifically, follow up with them via the recruiter that contacted you. We hope this helps, and we hope you continue to use our platform to source legitimate paid market research opportunities!

Response from FocusGroups.orgJul 30, 2024

Hi Maria! We think there may be some confusion based on your review. FocusGroups.org has not had any issues with payout of earnings in 2024. It is likely that you participated in a study through one of the market research companies that promote on our website, and they were responsible for the payment. We'd be happy to assist you in contacting their customer service team to determine what happened. focusgroups.org/contact

Response from FocusGroups.orgJan 15, 2024

Hey there, sorry to hear about your frustrations. Reason why the report couldn't get sent at that time was because the study you submitted was still live on the website. We can only report on the study perfomance after the study has closed. Which, after your study closed, we sent the report within a few days. I also emailed you to notify you, and called. In the end, we generated lots of exposure and clicks for your study, so all-in-all you did get exactly what you paid for, and then some :) Hope you have a great day! We're here anytime you need us. Happy to chat on the phone as well, you should have my phone number :).