Teresa M.
1,000 Emails - NO MATCH
Get a thousand emails a day, apply hours a day, with NO MATCH or 2 cent pay out. No with the time and energy.

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FocusGroups.org (focusgroups.org) has 217 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingResearch & Development · Oakville, Washington
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Research & Development · Seattle, Washington
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Research & Development · Seattle, Washington
Excellent

Research & Development · Seattle, Washington
Excellent
Showing 18 reviews with 1 star · Clear filters
Teresa M.
Get a thousand emails a day, apply hours a day, with NO MATCH or 2 cent pay out. No with the time and energy.
Ashlee G.
Getting picked for studies/focus groups is virtually impossible/
Nia N.
I never get picked for a survey it’s really frustrating
Tom M.
This panel is a criminal scam. I've been on it for a decade. Do not get caught in their survey trap!! It is like pulling teeth to get paid; they routinely subtract money for your totals. They say you were paid too much!!! Yes, I am serious. The week of Aug.9th, 2026 I completed over 20 surveys worth around $55.00 that never credited. I would complete a survey, it would redirect and congratulate me, show the reward. Problem was, it was not adding to my balance. I reported this immediately and nothing was done about it or even responded to. There was not that some surveys can take a few days to be credited so I didn't sweat it at first. But instead these erroneous completions would show up after the fact with negative numbers. None of the surveys I completed that week have been credited to date. There was nothing wrong with them either, they were completed properly or I would not be writing this. They lie about everything and belong in prison. It would take me hours to explain everything criminal they have victimized me with. The only reason I've stayed on so long is to document the criminal activity for legal action. One of my clients is a Federal Judge and she has over 300 incidents from this panel along just from me. She is doing me a favor by investigating as well and perhaps there is a class action on the horizon. The only thing this panel is worth is some of the focus group listings. They can't screw that up. Do not be fooled by relatively high reward surveys and fast start, it is a mirage; they will screw you over, guaranteed. Again, I've got 10 years experience with this organized crime group. They are in Seattle supposedly if anyone else wants some flesh and retribution for their criminal actions.
D L.
Sadly, many of the links are flagged as spam, spyware or a virus. I can't trust the links.
tullwho
Every time I click to take surveys. It says none available!!
Mitchell M.
I have had great experiences with Focus Groups and now Sago. Unfortunately, in 2025 and 2026 payment has become a HUGE issue. I don't know if they are having financial problem or what. I did a study some time ago. I got the points for conversion back on 3/12. Today is 4/29 and still no money or Amazon giftcards. On the site it says they pay in 2 to 3 weeks. When I spoke to the gentleman today he apologized and said 7 weeks is way too long. I should receive it in 24 to 48 hours. He would expedite the payment. I have started seeing more and more complaints. I have e-mailed them twice in the last two weeks with NO RESPONSE. I finally had to call the headquarters in New Jersey. This is no way to run a company and reward participants. I don't know what is going on with Sago/Focus Groups, but it is not a good sign when they are not paying in a timely fashion. All I can sense is BIG PROBLEMS!!! Pay your participants.!!!! Timely!!! 7 weeks is way too long.
Response from FocusGroups.orgMay 5, 2026
We are very sorry to hear about your payment delay, but it appears there has been a mix-up. FocusGroups.org is an independent platform that lists opportunities from many different providers. We are not affiliated with Sago (formerly Focus Pointe Global, website: https://www.focusgroup.com/ notice the .com, we are .org), and we do not have a headquarters in New Jersey. It sounds like your grievance is specifically with Focus Group by Sago. We recommend reaching out to them directly or updating your review to their specific Trustpilot page so the right team can address your payment. We hate that you’re stuck waiting for your rewards, and we hope Sago resolves this for you quickly! Best regards, The FocusGroups.org Team
Susie G.
I had done projects with this company in the past and although it took a very long time to get paid, I had positive experiences and trusted them. Then I received an email about a survey that paid $15 that required a photo, but they were offering an additional $60 bonus. I completed the survey as directed and was paid the $15 within a couple of days. I inquired about the bonus and was told that I would get it as soon as the study closed. I contacted them four more times once it closed. I finally was told my uploaded picture was bad quality. I responded with a copy of the pic, it was very good quality. The final response I received stated I was only paid the $15 as a courtesy, my survey answers had not met requirements, I would not receive the bonus. If the survey did not meet requirements, why was I not immediately informed? Why was I paid the base amount so quickly? Why was I given various excuses about the bonus being delayed? The new policy for redeeming points requires a $50 minimum, so the $15 that was sent cant be used. I answered questions truthfully but I dont think my answers where the answers the study was hoping to find. I feel like offering a bonus and stalling me for 3 weeks before telling me I won't receive it was unethical. I realized how very little recourse people have if these companies choose to mislead us. BEWARE
Response from FocusGroups.orgApr 29, 2026
Dear Susie, Thank you for reaching out. Based on the details provided in your review, it appears there has been a misunderstanding regarding which company you were interacting with. We believe you may have the wrong company. We have conducted a thorough internal audit of our recent studies and payment policies, and we believe you are confusing us with another platform for the following reasons: Study Details: We have never conducted a $15 survey with a $60 bonus matching this description. Payment Policy: We do not have a $50 minimum requirement for redeeming points or payments; the minimum on our platform is $20. We take our reputation and our relationship with our contributors very seriously. We would love to help you clear this up—could you please double-check the "Sender" email address of the survey invitation or the name on your bank statement? If you find that this was indeed intended for us, please contact us immediately through our contact page with your account details so we can investigate this further. However, if you realize this was meant for a different company, we kindly ask that you remove or update this review. Best regards, The FocusGroups.org Team