Paul S.
Not so focused!
I purchased a screen which came in their own packaging. The order I made was an error because I ordered the wrong kind (completely my fault). So I returned it using the instructions from their customer service. Since the package was never opened when I received it, I just returned it via USPS in their original packaging and on its way there I guess it got damaged and now they don’t want to refund the money I paid for the product. I would understand if I repackaged it myself, but if their packaging cannot handle shipment, that’s not my fault! they should package it better for safe transport. So not only did I pay for the screen, I paid to have it shipped back. As a live streamer, I will never use their services again. And I will be sure that my streaming colleagues don’t use them either. Lesson learned. Never again.