Foam Party HatsWe are an Online Shop that specializes in manufacturing high quality handmade foam hats for weddings, corporate events, birthdays or any type of party/event. At Foam Party Hats, is where your party starts!
Foam Party Hats (foampartyhats.com) has 331 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Diane W.
I was so excited to find this hat, since I own my own embroidery business, for a party on July 27, 2023 in Texas. So disappointed in the quality and color. Looks like I received the end of the spool and you ran out of thread and black foam. The item I received, looks nothing like what was advertised. The party is in less than two weeks
Katie M.
I ordered a custom hat in January and it's May. I still don't have it. I did pay for it in January. Enough said.
Rebecca F.
Still waiting on a response from my email. Ordered a hat for my daughters 21st birthday on 3/5 and stated that it was to be delivered by 3/28. It did not arrive until 4/1 Completely missed my daughters 21st birthday!! Why ask when it is needed if you don’t fulfill the order in time. No response as of day 4/5/23.
Kim S.
the hat was not delivered by the date requested, the numbers on the hat, one side was fastened, the other was not, they suggested i buy glue and re-fasten the number, very poor customer service, will not buy again, but hey they did offer a discount on a futer order, lol
Response from Foam Party HatsMar 30, 2023
Hi Kim, We communicated with you that this was an issue from our end and we assumed our fault in delivering a product not to our standards. Nonetheless, we believe we did right for you my giving you a full refund asides from offering you a discount on future orders as a token of apology, somethin that we see you did not mention on your review. Again, we do apologize for the inconvenience and hope you can shop with us in the future. Best, Manuel
Lady
Over 2 weeks and it still hasn’t arrived. Missed my moms birthday. Terrible service. Maybe they only give a damn about big orders
BAA R.
Liars!!! They promised customer service .. foam hats does not honor what they promise.. Their phone number is not even in service.. they promised I could get my money back if not happy. They lied!..It has been almost 3 weeks.. no communication from company call better business scam company
J A.
I just have to say I am super disappointed in the customer service and failure to deliver on the owners word. I reached out way in advance for a custom order that I was told they could do. Then I follow the owners direction on when to place the order and a week before I need the order, owner tells me sorry can’t take custom orders we are too busy. I was excited to help a small business and was treated like I didn’t matter and with no integrity. I was even willing to and agreed to a $250 fee for a custom order. I guess I learned a valuable lesson. Trust and respect don’t matter these days with Foam Party Hats company.
Robert G.
My order arrived 3 days after it was promised
Response from Foam Party HatsApr 1, 2022
Hi Robert, Upon checking you are right - will check what caused the delay with our team to avoid this happening again. Please reach out to us via email so we can make things right for you. Best, Manuel
