J. C.
Transforming dreams into a financial nightmare!
Their motto is "Transforming dreams into financial reality", well it is more like transforming dreams into a financial nightmare! The trading algo dropped significantly, nearly 40% of my account was wiped out in a single day. The owner and lead developer got on a call with me and persuaded me to stay the course. Within a few weeks the account was in the positive only to take another steep drop. At this point, they said they manually cleared the queue, which was not part of the trading plan at all. Ever since then, my account was dwindled to about a 3rd of the initial investment. This company is going nowhere, so I reached out for the refund, and they said they weren't going to honor the “double guarantee” that is still on their website. I will be looking for the class action lawsuit against them.
Response from FN CapitalNov 4, 2024
Dear Jeremy, Thank you for sharing your feedback. We completely understand your concerns, and we’re sorry to hear about your experience thus far. At FN Capital, we know how challenging it can be to face significant fluctuations, and we’re committed to being transparent and responsive to our clients’ needs. The losses you mentioned were unfortunately linked to issues with third-party brokers rather than the FAST AI algorithm itself. We take full responsibility for ensuring the best trading experience possible, and as a result, we’ve introduced a new platform designed to circumvent these issues. This upgrade aims to provide a more stable and secure trading environment, minimizing the impact of broker-related complications. Regarding your double guarantee, it still applies to your account, as it is making back your license fee in full within 12 months of trading (including any losses to recoup). We’re sorry for any confusion around this, and we would be happy to clarify further if needed. Thank you again for bringing these points to our attention. We would like to discuss your concerns further with our customer success team. We value your feedback and are here to help address any unresolved questions. Sincerely, FN Capital



