Tom H.
Had calls set up and no one showed up.
Had calls set up and no one showed up.

Providing some of the industries leading Ai trading algorithms to the retail market. FN Capital was built on the back of highly experienced traders, alongside institutional developers, to bring you opportunities not seen before
FN Capital (fncapital.io) has 39 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Investments & Wealth · Hollywood, Florida
Excellent

Investments & Wealth · Orlando, Florida
Excellent

Investments & Wealth · Ponte Vedra, Florida
Excellent
Investments & Wealth · BOYNTON BEACH, Florida
Excellent
39 approved reviews, newest moderated first
Tom H.
Had calls set up and no one showed up.
Jordan
All the good reviews are fake and were paid to be made. People who invested in this system were all scamed. Google the creator's name and you will get several fraud articles for millions with several way... Forex, investment, dropshipping, covid test etc
Response from FN CapitalJan 4, 2025
Thank you "Jordan" for the fake review. You are not in our database and are not a client. All reviews are genuine as is the point of trustpilot, there is also no possible way to scam as we DO NOT accept any investment, we are purely a software provider. If someone doesn't like the service, they can get a refund as outlined in their agreement. We have no involvement with drop shipping or covid tests as the forex industry has been our focus for 15 years. For any interested individuals reading these fake reviews, we encourage you to read between the lines as some of them are quite obvious. Its unfortunate and hurts our business, but it is the nature of things.
VID
Invested 20 k lost 3.5 k in the space of a month. They changed the platforms and keep saying things like small changes are needed to get back to the gains. I started on 15oct, I reached out to initiate on 14th Nov for the 45 day money back refund and I was informed that the 45 day money back would be reinitiated due to the platform change. Then on the 12th of December I was not happy with the new platform and decided to exercise the option, here is the response from the CEO “Because your 45-Day No Questions Asked Money-Back Refund expired on November 28th, 2024 and did not let us know in the 45 day period, then the only back up is continuing the 12-Month License Fee Recovery guarantee which is still in place and is active till October 14th, 2025 As Isaac mentioned, unfortunately regarding James comment on extending the 45 day guarantee was outside the scope of the agreement and not authorized. Your account should be showing gains for Dec as all accounts are synced and the tweaks have been made. Some tweaks can only be made when they happen.” The company works in bad faith and the CEO Tom Adams will not honour agreements made by their staff that he is responsible for. I don’t believe this is an attractive proposition to provide financial services. Unfortunately the platform recommended by FN capital, as per the email dated 22 Oct, had execution failure. This was one of the recommended platforms where the AI software supposedly was compatible. The generous 45 day guarantee is for something that was initiated from the beginning, the continued faith after a platform change initiated by FN capital had triggered the 45 day guarantee as communicated by James Caufield (who was also the same person onboarding me). This is bad faith and not within the model as described in the reply!
Response from FN CapitalDec 27, 2024
Hi Vid, As mentioned in the other review you also graciously left, we only act in GOOD faith. Our business model is to see clients profit and win and this is our top priority. Regarding your statements and as we have discussed at length with you, the losses occurred only at the broker you decided to work with. This was an unregulated brokerage, hence why we have strongly encouraged you to work with the regulated platforms we have found much success in. Regarding a refund, you did not communicate to us in the 45 day period or as you specified November 14th about having a refund. This was done in December outside of that time frame. 45 days is already quite generous for a no questions asked refund guarantee, but we stand by what we offer. With that being said, you are still eligible for compensation with the 12 month license fee guarantee should you choose to stick it out for the remainder of the time. We are here for you Vid and want to see you succeed and we would like the opportunity to work with you over 2025 to get you into a profitable position and see what the algorithm can really do as we have enjoyed and experienced the last 4 years for ourselves. -FN Capital Team
Douglas B.
I wish I could give zero stars, do not invest your money with this company their amateurs they have no idea what they’re doing. I lost 75% of my money in six weeks. I could continue to tell you how horrendous this company is do not invest. I asked for my money back for the software and they said not a chance end of story
Response from FN CapitalDec 27, 2024
Hi Douglas, It is very unfortunate regarding your losses. As we have communicated though, this was due to a particular unregulated broker, hence why we have encouraged you to work with the regulated platform we have found success with. This is a sophisticated algorithm, but the brokerage is the second most important role in finding success in the markets. And as was clear, as ourselves and other clients profited, unfortunately you and a few other experienced losses while all being at the same broker which had clear manipulation. We encourage all clients to work in regulated environments to help prevent this and keep $ safe. In regards to asking for $ back, we offer and stand behind our 2 guarantees. Now although too much time passed and you were no longer eligible for our 30 day no questions asked, you are still eligible for our 12 month license fee guarantee should you choose to stick it out with us. -FN Capital Team
Alba
Been in for a few months, and it's all downhill, big promises, bigger drawdown. Thought with their smart program big drawdowns would o happen, but I was wrong. Don't settle for less. If I had put all that money I lost here into primeeightt,com I would be looking at a six figure portfolio now. Only company I have used with no wild wild swings, no excuses, just steady growth and real results.
Response from FN CapitalDec 27, 2024
Thank you for the fake review Alba. Not only do we have no client named Alba in our database, but you are promoting a scam website
Stephen P.
I trusted these guys. They seemed to have it together, but within the first 30 days of paying my license fee, I woke up to a horrific moment. My account had plummeted to a 40% drawdown and was now in a margin call. I reached out to FN Capital and requested they turn off buying so I can prevent blowing this account. They told me no problem and then it kept on buying in enormous lot sizes of 40+. I requested again to turn off buying and they said it was and yet again the buying continued. I requested one more time and I closed out some trades to protect the remaining value of the account. I entered some manual tp to attempt to recoup some of my losses and then FN capital still closed out my positions after asking them 3 times to turn off autotrading. This resulted in a 33% loss. I was told they were going to adjust the bot to conservative until they figured their issues out and within 2 days a almost repeat event happened. The bot was not placed conservative by any means. It closed out for a small loss luckily but then it seemed to place random large manual trades which ended up being another 6ish% loss for the day. I have now lost roughly $60k and had to move the money out of my account to ensure they weren't going to keep trading it without my permission. Unfortunately personal accounts were admitted by the company to not perform the same as the advertised main account. Personal accounts have taken losses where the main account shows a perfect winning streak. I expected a 1:1 copy trade as I was told. Feel free to reach out on IG:spumil1 and I'll answer any questions. I don't want anyone else to end up in my situation.
Cecilia V.
As with the other recent reviews I also lost 7 grand from buying the program and another 10 grand in the trades. I should have listened to the advice of another company that warmed me about them and Ox securities!! I am an idiot
Response from FN CapitalNov 10, 2024
Thank you for sharing your feedback. However, after thoroughly reviewing our records, we are unable to locate any account matching your name or experience in our database. We are committed to providing the best possible experience for all our clients, so if you are indeed a client, please reach out to us directly so we can address your specific concerns and provide assistance. Additionally, we’d like to note that we’ve recently transitioned our clients to a new solution that has been designed to improve their experience and performance. We take feedback very seriously and are here to help clarify any misunderstandings. Please feel free to contact us directly so we can better assist you.
Ahmad H.
I lost 20K---Sharing my experience: I am an American veteran and invested in this in hopes of making money instead I lost. July 2024-I talked to James My expectation and understanding as shared: (You get average 5% of interest gain per month) -I joined and paid 9,995 for the program/algorithm -I meet with the CEO Isaac afterwards: it was shared with me that there is multimillion dollars of investments and my understanding millions of safety net for losses. -I wired 20K and got 19.4 K into my account at Envifx (Fees to get the money in the Envi account) Since then I only lost money since day 0 and kept telling Isaac CEO that update and the response was to be patient while they fix an error. -August 2024- Continues losing money was down to 9K -September 2024- Lost and now at 3.6K The people at FN capital asked that they would make it right and I was asked to wait few months. After few months Nothing changed and they have been unresponsive. When I first started they were helpful and prompt in setting up the account and responsive in getting you started but after money loss my experience have not been the same. They did refund the program of 9,995. But still at 16.5K loss total. Invested 20K and ended up with 3.644K --------------------------------------------------- -it was explained a system/broker error. There was no option to reimburse the lost 20K even when the loss was from the error. I was told there was a pool to make up for the loss and give back the money to what was lost. I waited 1.5 months to see that nothing changed and did not receive the amount I lost. Overall, my advice DO NOT INVEST in this. If anyone filing a class action, please reach out to me as well.
Response from FN CapitalNov 4, 2024
Dear Ahmad, Thank you for sharing your experience. We genuinely appreciate your feedback and understand how difficult it is to face such losses, especially after coming to us with trust and high hopes for a positive return. Your satisfaction is very important to us, and we’re deeply sorry for any distress this situation has caused. The losses you encountered were linked to unforeseen issues with third-party brokers rather than the FAST AI algorithm itself as previously discussed; which has otherwise demonstrated consistent performance. To prevent future issues, we’ve now moved to a new platform specifically designed to provide a more stable, secure trading environment, which addresses and circumvents the previous broker-related complications. We do appreciate you acknowledging our reimbursement of your license fee, as we are focused on living up to our promises. While we did honor our commitment by refunding your program fee, we want to continue to provide you with the opportunity to leverage the FAST AI system, and get back into positive. We understand that our customer success team is already in contact with you to further assist in making the transition to the new platform and helping you make progress in the new setup. We look forward to turning this poor experience into a positive one as we continue to work together. Sincerely, FN Capital