Franklin Machine Products Reviews | Read Customer Reviews of fmponline.com

Franklin Machine ProductsReviews of fmponline.com

4.5418 reviews
Food Production
101 Mt. Holly By-Pass, Lumberton, New Jersey

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Franklin Machine Products

About Franklin Machine Products

Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.

Franklin Machine Products (fmponline.com) has 418 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: fmponline.com
Website: fmponline.com
Category: Food Production
Location: Lumberton, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Franklin Machine Products reviews

418 approved reviews, newest moderated first

BILL WEISSNER APPLE ROSE G.
Nov 26, 2019
I work for the Rose Group in their…
I work for the Rose Group in their maintenance Dept. I deal directly with Janice Dallmer. You have the most efficient, knowledgeable and professional employee in a parts department I have ever worked with.
Response from Franklin Machine ProductsNov 26, 2019
Thank you, Bill! We really appreciate the positive feedback! Like all of our Customer Service team members, Janice takes pride in providing excellent service to our valued customers like you.
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Allan
Nov 26, 2019
excellent service
excellent service
Response from Franklin Machine ProductsNov 26, 2019
Hi Allan, thank you for the positive feedback. Our goal is help keep your kitchen up and running. Thank you for choosing FMP!
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JERSEY M.
Nov 26, 2019
Brian was very helpful.
Brian was very helpful. Brian is helping to make ordering replacement parts easy for us. His excellent customer service will save us so much time in the future. It was a pleasure working with him and we will continue to look to Franklin Machine Products first whenever we need items for my store.
Response from Franklin Machine ProductsNov 26, 2019
All of us at FMP are so grateful for your positive review and will certainly share it with Brian. We look forward to providing you with the parts and accessories you need to run your business smoothly in the future. Thank you!
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OTG MANAGEMENT - MSP Tom A.
Nov 26, 2019
Randy Buzanski and Corky Murdock
Randy Buzanski and Corky Murdock are the best, very helpful!! They go above and beyond to help me find equipment and Parts!
Response from Franklin Machine ProductsNov 26, 2019
Hi Tom - thanks so much for the compliment - Randy and Corky will be glad to hear it! FMP prides itself on providing best-in-class customer service to our valued customers.
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REINHART FOOD SERVICE H.
Nov 25, 2019
y'all do a great job
y'all do a great job
Response from Franklin Machine ProductsNov 25, 2019
Why, thank you so much for the compliment! Happy to help you keep your business up and running efficiently. Thanks for choosing FMP!
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TRAVEL CENTERS OF AMERICA #.
Nov 25, 2019
I have had nothing but good service…
I have had nothing but good service from FMP in the past eight years
Response from Franklin Machine ProductsNov 25, 2019
Thanks so much - that's great to hear! FMP is happy to be a trusted partner of your team.
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WENDYS H.
Nov 22, 2019
right products, right service
location ,location, location. with multiple shipping warehouses, i get what i need fast
Response from Franklin Machine ProductsNov 25, 2019
We appreciate your positive feedback! We strive to always have the parts our customers need in a convenient location to get them to you quickly. Thank you for choosing FMP.
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DISUE SA DE C.
Nov 22, 2019
Excellent service!
Excellent service!
Response from Franklin Machine ProductsNov 25, 2019
Thanks - we are proud to provide the level of service that our customers deserve!
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