Lynn C.
Very good
Very good. They respond when needing help.
Response from Franklin Machine ProductsJan 11, 2020
Hi Lynn - thank you for your review. We are here any time you need help with a part or accessory!

Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lynn C.
Very good. They respond when needing help.
Response from Franklin Machine ProductsJan 11, 2020
Hi Lynn - thank you for your review. We are here any time you need help with a part or accessory!
RUDYS COUNTRY STORE & BAR B Q.
I love the fact that we can get alot of parts that we need but on some you are just too pricy.
Response from Franklin Machine ProductsJan 11, 2020
Please give us a call next time you need a part and allow one of our dedicated Customer Service representatives an opportunity to find what you need at a great price. Thank you for taking the time to offer your review.
RRS S.
-- They ship things fast. Don't charge shipping on back orders. Returns are easy to make. I give them all Tens. Job well done.
Response from Franklin Machine ProductsJan 11, 2020
Thanks for the tens! All of us at FMP are happy to provide great service and products to customers like yourself!
WENDYS HAMBURGERS #.
Great bunch of people
Response from Franklin Machine ProductsJan 11, 2020
We are very fortunate to have such a great staff here at FMP! Thank you for the kind review!
Michael M.
Consistently get me the product I need with 24 to 48 hours
Response from Franklin Machine ProductsJan 11, 2020
Thanks for the complimentary review, Michael! Getting you the parts and accessories you need quickly and easily is what FMP is all about.
M&J FRANK COMPANY / Bill C.
The staff really know their products. Very impressive. Products always in stock and ship them out ASAP. A pleasure to do business with. Very refreshing.
Response from Franklin Machine ProductsJan 11, 2020
Wow, thank you so much for the compliments! FMP is proud to support your business.
JACOBI LEWIS C.
Excellent Customer Service.
Response from Franklin Machine ProductsJan 11, 2020
Thank you for your review! Our Customer Service team is happy to help you keep your business running smoothly.
JOHN RUCZAK R.
Have used them for years.
Response from Franklin Machine ProductsJan 11, 2020
Thank you for your loyalty to FMP! We appreciate your continued business. and your review!