Maria A.
GOOD AND EASY TO ORDER ONLINE
GOOD SERVICE
Response from Franklin Machine ProductsApr 30, 2020
Thank you Maria! What can we do to go from good the GREAT for you?

Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Maria A.
GOOD SERVICE
Response from Franklin Machine ProductsApr 30, 2020
Thank you Maria! What can we do to go from good the GREAT for you?
customer
Great service. Quick, efficient, and spoke in a clear, articulate voice.
Sharp & C.
Good experience
Candy L.
If my order ships and I get product during this Crisis you are a 10.
Carter
The ordering process was great and simple. Thanks.
ken
Considering I just ordered it yesterday, the ordering process was smooth easy and quick.
customer
I think it’s crap that as along time customer my prices are higher than on the website. I look at the price, sign in to buy, and the price goes up? I’ve been buying from you for 20 years. You’re online model is broken
Response from Franklin Machine ProductsMar 24, 2020
Good afternoon Steve, thank you for bringing this pricing discrepancy to our attention. We have corrected the error and updated your pricing. We value your feedback and we look forward to supporting your business now and in the future. Stay well, the FMP Customer Service Team
customer
Always have items I’m stock.