Consumer
Hidden charges
Hidden charges, Do not use
Response from Future Media ConceptsMay 10, 2021
Hi there, I am sorry to hear you are experiencing issues with payment. Can you contact [email protected] so that we may address this issue?
Digital Media training classes and certification in Apple, Adobe, Avid, Autodesk, NewTeck, and Blackmagic Design.
Future Media Concepts (fmctraining.com) has 113 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Consumer
Hidden charges, Do not use
Response from Future Media ConceptsMay 10, 2021
Hi there, I am sorry to hear you are experiencing issues with payment. Can you contact [email protected] so that we may address this issue?
Art
Lin’s were broke. Logins didn’t always work.
Response from Future Media ConceptsJun 29, 2020
Hi Art, thank you for your constructive feedback as we want to provide an optimal training experience for all conference attendees! We will keep your review into consideration when producing our next virtual training event. As an additional benefit, all our attendees were supplied with high-resolution recorded sessions to stream post-event in case they were not able to attend a few of the live sessions.
Chris
I came down to Toronto in a snowstorm the night prior only to find out that the course I was registered for did not exist...... Thankfully, we were able to reschedule and I am looking forward to taking a real class. I hope that I will be able to give a positive review for the replacement course.
Response from Future Media ConceptsApr 8, 2020
Hi Chris, Your booking was completed through a third-party and we are currently tightening up our communication with partners so that this does not happen again. We hope you enjoy your rescheduled class in the future. Warm regards, The FMC Team
Jean
Course was cancelled. Very disappointed.
Response from Future Media ConceptsJan 6, 2020
Hi Jean, thank you for your review. FMC prides itself on providing small class sizes, even running classes with two students. In this instance, the class you registered for did not meet the required minimum (2) to run the course. If you are still interested in taking a class, please reach out to your local branch manager and we would gladly chat with you about our upcoming courses and options.
Al
Trouble with cancelled training.
Response from Future Media ConceptsDec 10, 2019
Hi Alan, thank you for your feedback! We looked into the issue and we noticed that you signed up for our class via a third party, LearnQuest, who initially canceled your registration. We have reached out to make sure they communicated properly regarding their cancelation policy. If you have any further questions or concerns, please let us know at [email protected].
Jo-Anne
Watched the first half of the Premiere Pro presentation. Instruction seemed ill-prepared.
Response from Future Media ConceptsDec 11, 2019
Hi Jo-Anne, thank you for your constructive feedback. It is unfortunate to hear that our training did not meet your expectations and that you did not continue to view the full presentation. We work closely with all instructors to make sure presentations are well-prepared. We hope to see you at future classes, webinars, and conferences.
Scott
Tired of being harassed for reviews for a service that was of no help at all to me.
Response from Future Media ConceptsAug 5, 2019
Hi Scott, thank you for your review! We take feedback seriously and are committed to creating a quality learning experience for our students. Please feel free to contact our main office so we can help figure out ways to improve our future training.