FlyWPReviews of flywp.com

FlyWP deleted around 12,000 images — then threatened account restrictions over my review We manage around 300 WordPress sites, with 55 sites affected by a serious incident on FlyWP. During what FlyWP described as its own security response, our WordPress administrator account was deleted. Posts and pages were affected, and FlyWP later confirmed that around 12,000 article images were permanently deleted with no usable pre-incident backup available. They did make efforts afterwards to restore what they could, and they have since provided $80 in account credit. However, what has happened since posting this review is extremely concerning. FlyWP contacted me asking me to update or remove this Trustpilot review and said: “we’d also prefer not to take any action against your account or restrict your access.” That is completely unacceptable in my view. Whether I leave an honest review should have absolutely nothing to do with whether FlyWP restricts access to our hosting/server management account. We still have 55 affected websites and approximately 12,000 permanently lost images. An $80 credit does not make that damage disappear. I am happy to update this review to fairly acknowledge the credit and the recovery work their team carried out. What I will not do is remove factual information or change my review because I am being warned that action could be taken against our account. The original incident was bad enough. Linking our account access to whether I update or remove a Trustpilot review has made the situation considerably worse.

I chose FlyWP to simplify managing a WordPress/BuddyBoss development environment on AWS. Instead, it has been one of the most frustrating support experiences I've had. My initial server provisioning failed due to an error on FlyWP's side. After I contacted support, they re-provisioned the server, but new issues followed. I lost SSH access to my development server, PHP was changed from the version I originally selected, and HTTPS was not properly configured. As a result, I was completely blocked from developing my website. The biggest disappointment has been customer support. Responses are extremely slow, often taking 24 hours or more between replies. Every response leads to another day of waiting, turning what should have been a simple issue into a week-long ordeal. When your development project is at a standstill, this level of support is simply unacceptable. Even more frustrating, there was no opportunity to speak with an engineer when the problems occurred. Instead of offering a timely live support session, I had to wait days for an engineering appointment while my project remained completely blocked. I invested in my own AWS infrastructure, expecting FlyWP to make server management easier. Instead, I've spent far more time troubleshooting provisioning problems than actually building my BuddyBoss website. The platform may have potential, but the customer support experience has been extremely disappointing. If your business depends on timely support or you're working under project deadlines, be aware that resolving technical issues may take much longer than expected. Unfortunately, based on my experience, I cannot recommend FlyWP due to its poor provisioning experience, extremely slow response times, and lack of timely live technical support when critical issues occur.

I've been using FlyWP for about a year and a half now, and my overall experience has been very positive. Having worked with several other VPS management tools and a fair number of web hosting control panels, I feel I have a reasonably broad perspective on what works and what doesn't. FlyWP's dashboard isn't the most intuitive out there. Some options feel a bit scattered across the interface, and there's definitely room for improvement in the overall navigation and layout. That said, the platform itself is solid and stable. Whenever I've run into issues, the support team has been easy to reach, responsive, and -importantly- they actually solve the problem. The pace of development over the past year and a half has been impressive. Some features arrived before I even knew I needed them; others I waited a long time for -but they did eventually land. That momentum is genuinely reassuring when you're running live production sites through a platform. One thing worth being upfront about: FlyWP is a tool for managing a VPS, not a replacement for knowing what you're doing. You need to bring your own knowledge and skills around server security, configuration, and structure. Don't rely solely on the graphical interface, be comfortable dropping into the command line and making adjustments directly when needed. That's not a criticism of FlyWP, it's just the nature of VPS management. With a solid number of live production sites running through this system, I rarely encounter issues that are caused by FlyWP itself. That says a lot. My main wish right now: a more logical and consistent layout across the site management panels, with clearer menu structures, and ideally, more of those options carried over into blueprints. That would make day-to-day management significantly smoother. Looking at the roadmap and the direction things are heading, FlyWP remains a platform I'm genuinely happy with and will continue to use.

Always on hand support and an easy-to-use clean dashboard. They make managing & hosting WordPress websites super simple.

Not that bad as I had anticipated.

Their live chat support is very slow, they rarely reply.

I have been using FlyWP for almost 2 years now and I loved it when I first started using it, and since then they have continually added new features to make my life easier. I also use one of their competitors, but will be moving all my sites over to FlyWP very soon!

FlyWP is simply amazing! 🚀 From the moment I started using their service, everything has been smooth, fast, and reliable. What truly sets them apart is their super great support team—they are always there, quick to respond, and go above and beyond to solve any issue or question I have. I’ve tried many services before, but none come close to the professionalism, dedication, and quality that FlyWP offers. I honestly feel confident knowing that my projects are in safe hands. Their platform is powerful, user-friendly, and makes managing everything a breeze. I will always use FlyWP and proudly support them—it’s an easy choice when you find a service this good. Thank you FlyWP team, you’re the best! 😃👏