Carol O.
nicole was very nice and kind while she…
nicole was very nice and kind while she went through all the options for my flights. i recommend everyone over the age of 50 to use travelay.

Important Notice: Travelay’s official review platforms are intended exclusively for genuine customer feedback relating to actual business interactions and travel services. Any former employee, contractor, or fulfillment-center personnel who knowingly uses these platforms to publish false, defamatory, misleading, retaliatory, or malicious content arising from an employment dispute, termination, personal grievance, or financial loss unrelated to a genuine customer transaction may be subject to investigation and appropriate legal action. Travelay reserves all rights and remedies available under applicable law to protect its reputation, customers, employees, and business interests.Travelay is a human-first travel service provider dedicated to bringing transparency, empathy, and unbeatable savings back into the flight-booking experience. As a U.S.–based brand built on trust and personal connection, we specialize in domestic and international flights, offering exclusive phone-only fares, flexible payment options, and round-the-clock customer support through real, dedicated agents — never bots.Unlike traditional OTAs that prioritize automated systems, Travelay focuses on personalised service. Every trip is handled by an experienced Travelaygent who helps you compare flights, find better routes, avoid unnecessary fees, and secure the best value based on your travel needs. Our team goes above and beyond to ensure a smooth, stress-free journey from the moment you search to the moment you fly.Through TravelayPay, our trust-based pay-later program, travelers can book flights and pay in flexible installments — before or after travel — without credit checks. This unique offering sets Travelay apart as one of the few travel companies that truly understands real-life situations and supports customers with genuine flexibility.Travelay continues to innovate its booking experience with smart search technology, curated deals, human-assisted booking, and transparent communication at eve
Travelay (flytravelay.com) has 40 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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40 approved reviews, newest moderated first
Carol O.
nicole was very nice and kind while she went through all the options for my flights. i recommend everyone over the age of 50 to use travelay.
JORGE F.
Travelay is a real Human-First Flight Booking Travel Agency. While trying to change my return flight on Volaris I accidentally got an imposter travel agent working for “Travellay”. Please note the spelling. This is not the renown and trusted company Travelay. After this imposter agent billed me $350 for simply changing my flight date for next day for same flight and time . I waited for the confirmation email which never came . I was in full blown panic mode . I realized the Google search engine while looking for Volaris phone number actually sends you to the imposter “Travellay” agent and not Volaris! Once I figured out the scam I contacted the real travel agency , yeah the one with real humans on the other line Travelay! Here I was immediately helped by a wonderfully friendly agent named David Morgan. This professional agent was able to verify my flight details, confirm my changes requested and well gave me the much needed piece of mind ! Do you want to make a quick reservation , or make impossible modifications with a flight from a difficult customer service airline like Volaris , Do your self a favor contact the real humans at TRAVELAY.
John M.
Thanks logan for our toronto flights. me and my wife are very happy with the services. see you again on christmas flights.
Stephen C.
I had a little problem at the beginning but this was a big help so far my experience is really good.
Manjot K.
It was amazing experience and was full of ease.Definitely looking forward for future too. Lot of wishes.
Paullettee
She was such a professional individual. I love that she makes sure she follows through the booking I made with her and was very thorough.
Response from TravelayMar 10, 2026
Thank you, Paulette! 💚✈️ We’re glad you had such a positive experience. Following through and being thorough with every booking is exactly the service we strive to provide. We look forward to helping you again: www.flytravelay.com – Team Travelay
Teresa
long holds then discovered we got charged 2 times on cc statement
Juan L.
he was very helpful and patient when we were trying to setup a flight
Response from TravelayMar 9, 2026
Thank you, Juan! 💚✈️ We’re glad our team could be helpful and patient while setting up your flight. Your feedback means a lot to us. Whenever you need us again: www.flytravelay.com – Team Travelay