durgesh T.
excellent customer service
excellent customer service, problem solving, helpful

Who we are?‘FlySky9’ is a Travel Management Company located in Dallas Texas (USA). It is Founded by our CEO who is an Alumni of Harvard Business School. Our company has tied up with Travel Experts who are Smart, Innovative with over 10 years of Travel management knowledge and experience across globe.Mission Statement:To become the leading innovative and specialized travel management company by providing exceptional Travel experience to our customers.Vision:The world is one family, Our Vision is to ensure you, your friends & families travel safely and cost effectively with limitless connectivity and limitless possibilities.Core Values:Customer Experience | Trust | Professionalism | Reliability
Flysky9 (flysky9.com) has 150 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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durgesh T.
excellent customer service, problem solving, helpful
Troyce T.
Addie was so incredibly patient and stayed with us throughout the entire process We are very happy with his professionalism Rich and Troyce Thome
Sarthak M.
I tried calling American Airlines but landed with Flysky9. They are a third party I got to know after the call ended but. Initially was scared but the way they treated me was so comforting. I gave them my credit card and they never miss used it. Rather they had an option to send me an invoice with a payment link too. The tickets they sold were with amazing benifits. I highly recommend flysky9 to my family and friends
Karin
Working with flysky9 agent was amazing. They solve every travel related problem so efficiently. I had a complicated itinerary to prepare but their professional consultation and advice made it very very very simple and saved me a lot of money
Lynda C.
Addie Brown did a great job for us. We had to cancel a trip because of Covid and had to get tickets to FL. Addie helped us so much. Thank you Addie for being such a great help. Lynda and Jim Coyle
Samantha L.
"processing fees" for using e-credits, pretended to be Delta (without saying it tricky jerk) and will not refund me my credits since they have been used. If you see the skyfly9 hang up and try calling the direct airline. SAVE YOUR E-CREDITS and money! I am left feeling devastated and hurt by being misled. The hidden travel agent "Rani" raised his voice at me multiple times causing me to cry and pressured me to sign the contract. Update: Called Delta and found out my call was intercepted by this scam. When I asked Flysky9 for a refund they told me to remove this bad review.
Joseph M.
I worked with Eddie Brown... he was courteous and went thru great lengths to help accommodate my wife's medical needs and also provide the wheelchair services we would need. Thanks again!!!!
Response from Flysky9Jul 17, 2023
Dear Samantha, We understand not getting good service can be disappointing and we never intend to give bad services tot he customers. We also apologize for the inconvenience happened to you. Do you mind sharing some more details on this and we will look into your matter. Please call us back at 8663597599. Regards, Customer Experience Desk
KB
I clicked on what I thought was AA customer service number via a Google search. I didn't realize that it went to a third party. They first tried to charge me taxes (which they shouldn't have), then somehow all of my AA credit was not in my AA account. When I asked when it would be returned to my account, NO RESPONSE. I got texts saying it was an Ecredit but absolutely no emails to support any of the transactions. AA was able to find my credit & issue my tickets. I had to pay NOTHING extra to AA while this company tried to charge my credit card over $700! (edited on 7/7/23 to note that AA resolved the issue)
Response from Flysky9Jul 7, 2023
Dear KB, We understand not getting good service can be disappointing and we never intend to give bad services tot he customers. We also apologize for the inconvenience happened to you. Do you mind sharing some more details on this and we will look into your matter. Regards, Customer Experience Desk