Jimmicia C.
The representative was attentive
The representative was attentive, but yet she was very much so rushing to take care of me and get me off the line and I had to call her back because she gave me a credit with so I can change my name but when I tried to do the credit it wouldn’t work because it was still in the wrong last name, and I had to call her back and she was trying to rush me through it but we ended up getting it taken care of
Response from Flysky9Oct 23, 2024
Dear Carson, Thank you for your feedback. We sincerely apologize for the rushed experience you encountered during your recent interaction with us. It is our goal to provide attentive and thorough service, and we regret that we fell short in this instance. Your insights are important to us, and we are taking steps to ensure that we allow adequate time for our customers in the future. If there’s anything specific you’d like to discuss or if you have any further concerns, please don’t hesitate to reach out. Thank you once again for your feedback. We hope to have the opportunity to serve you better in the future. Best regards, Flysky9