FlyNYONReviews of flynyon.com

Response from FlyNYONJun 23, 2026

We appreciate you sharing your experience. We are truly sorry to hear about the confusion regarding seating and the additional payment. We will certainly review our communication practices to ensure clarity for all passengers about seating options. Your feedback is invaluable as we continuously strive to improve.

Response from FlyNYONJun 22, 2026

We appreciate you sharing your experience. We are glad most of our staff were friendly and professional. We are concerned to hear about the unhelpful interaction with one team member and will address this internally to ensure consistent service.

Response from FlyNYONJun 13, 2026

We are so glad you enjoyed your experience with us. We appreciate your kind words.

Response from FlyNYONJun 8, 2026

We appreciate your feedback on your experience. We are always looking for ways to improve accessibility.

Response from FlyNYONJun 1, 2026

Awesome to hear you loved our pilot! Great suggestions for our terminal entertainment, will definitely look into it.

Response from FlyNYONJun 1, 2026

Thank you for your feedback. We're delighted to hear that the flight was one of the highlights of your NYC trip and that you enjoyed the incredible views and overall experience. We understand your frustration regarding the late arrival fee and appreciate that transportation delays can sometimes be outside a guest's control. While our policies are in place to ensure flights operate on schedule for all passengers, we certainly understand your perspective. Thank you again for flying with us, and we're glad the experience itself was a memorable one. All the best,

Response from FlyNYONMay 25, 2026

Thank you for taking the time to share your experience with us. First, we are very happy to hear that you enjoyed the flight itself and that your pilot helped make the experience memorable with her warmth and professionalism. We will be sure to pass along your kind comments to her. At the same time, we are sorry to hear that your birthday experience did not feel as special or celebrated as you had hoped. We understand that occasions like birthdays carry extra meaning, and we certainly never want a guest to leave feeling overlooked during an important celebration. While operational and accommodation decisions can vary depending on safety, availability, and specific circumstances on the day of flight, we do understand your perspective and appreciate your honest feedback regarding the overall hospitality and atmosphere you experienced. Your comments have been shared with our team as we are always looking for ways to improve the guest experience and make special occasions feel more memorable. Thank you again for celebrating your birthday with us, and we truly appreciate your feedback.

Response from FlyNYONMay 22, 2026

Thank you for taking the time to share your experience with us. We are very happy to hear that you enjoyed the flight and views, and that you would recommend the 30-minute experience. New York City from the air truly is something special. We also appreciate your honest feedback regarding the overall timing and customer experience. Thank you again for flying with us, and we hope to welcome you back again in the future.