Srivatsava D.
Reali and agent Ron Laserna
Ron is hands down the best agent one could hope for. We were first time home buyers and new to Bay area. We both are recently married and we were looking for a perfect house that we could call our home. There were many constrains on commute, look and feel of the house, location, price etc. Ron has been the perfect person for the job. He was patient while we were trying to find the right place and constraints that work for us. Gave great suggestions on what is a good locality is and what is not, which can be changed later and which cannot be etc. As you know Bay area housing can get crazy in terms of the demand, the large number of offers and the time in which a listed house gets sold. When we bought our house, it was a week or less with half a dozen to dozen offers per house. In such a situation, timing and making a clean offer makes all the difference. Ron was always available to show the house anytime during the week as soon as the house becomes available, patient when we kept rejecting a bunch of them, and was very knowledgeable when it came to making an offer. He knew exactly what would get us the house. Whether we need changes in the amount or the contingencies or add more incentives or write a clean offer, he was key in getting the house when we like something. Reali, the agency Ron works with is amazing in this as well. It gives back around 1.5% cashback or makes u put an all cash offer (after checking your credit etc.) So it's a one stop shop, where you, the agent and loan officer can work together to make the best offer. As per our house that we bought, We loved it as soon as we saw it. But it was a hot home. In the end, it had 12 contingent offers with two/three more than our price. Ron along with reali put in a really good clean all cash offer which made us get the house. We also included a personalized letter on why we loved the house and what it means on Ron's suggestion and it worked out well for us. The whole experience after we entered the contract was also very seamless and he was also very knowledgeable about any fixes or things we need to do to the house we just bought. Highly recommend Ron and Reali for any housing needs you may have. We wouldn't have found a house we both loved in such a short time with such hassle free experience.
Response from FlyhomesApr 13, 2020
Dear Srivatsava, Thank you for leaving us such a wonderful review. We are thrilled to hear about your experience and that you found a home you love! As you mentioned, the Bay Area housing market can be challenging. We're happy to hear that our Reali Cash Offer program gave you the extra boost you needed to get into this home. Customer experience and satisfaction are top priorities for Reali and our agents. We will make sure to share your review with Ron and the rest of our team. Thanks again for your kind words. Best, Reali


