FlyErbilReviews of flyebl.com

Very rude staff with no respect and uncomfortable sets with no small screen in front of you baddest airline ever it was my first time flying with them , first and last with them ,

Flug war um 11:00 Uhr geplant und jetzt 12:30 und sitze immer noch im Flieger ohne eine Information bekommen zu haben und Mitarbeiter einfach ein kak verhalten

As you can read in the other reviews. Please avoid this airline. Extremely unprofessional. I booked a flight through their website. (don't do that!) After booking, I received a cancelation email. Found out, later, this was about a previous 'reservation'. Apparently, another 'reservation' due to a glitch in the booking process while changing some details was made. This was never communicated to me. Because I of this unclear communication, I thought my flight got canceled, and booked another. Turns out, now I have 2 tickets on the same flight for the same person! Tickets that can not be changed, refunded or used other way. It is impossible to use both, even if I wanted to. Yet FlyErbil is not willing to do anything about it, they are happy to take the money. Treatment on the phone is rude and unprofessional. I got hung up the phone twice, and once told that it wasn't their problem, and they were busy at work. I understand that I made a mistake, but I could never use their product, yet they are unwilling to do anything about it. No moral compass. Stay away. Any other airline would understand and do something about a double booking. Or even alert you when you do. Choose a trusted airline if you can!

This was the worst airline experience in the world. The flight crew were rude and the food was horrible. The plane was dirty and the crew were giving attitudes. There was an odd smell and the chairs were wet and dirty. There was no source of entertainment and now pillows or blankets or anything. After we had finished eating our food we had to get up and throw it our self. The first class seats were just normal seats but with a curtain separating them with the rest of the seats. The food was stored in the other head Luggage compartments. There was water bottles stored under the chairs and feet area. And the flight was expensive.

The worst airline ever Staff are very rude You can’t even ask for water They will tell we don’t have it Very high price for what it is Should not be allowed to fly to Europe

They are liars abd scammers, they told us we would go to london from erbil in 5 hours with no transit, on the way to london they stopped us at bulgaria and made us checked by security and waited like 2 hours then got back on the plane, again we waited in the plain for about another 2 hours claiming they are waiting for bulgaria authorities to let them travel , 5 our flight turned to 10 hour flight

Don't fly with this airline if you dont want any problems. My luggage did not arive until 9 days after arival at destination. After filling the PIR form it could have been send withing 3/4 days with multiple flights. But due to the nonchalant attitudes of the employees it took 9 days. Not willing to take responsibility and trying to pass the blame on to others. False promises were made every day. Only after i send them an official claim for the loss of my baggage they realy went after my luggage. I will take legal actions for this case. I recomned Pegasus. Cheap airline en respectful employees who are at the service of their passengers.

The worst airline ever. They mislead people. The staff is absolutely unprofessional. It was supposed to be a direct flight from Erbil to London, but we had two stops. They claimed one stop was due to the weather, even though the weather was fine with no rain or clouds. All passengers had to stay inside the airplane for over 3 hours. After that stop, the airplane went to another airport for a checkpoint. The checkpoint was strict and humiliating; they even checked your shoes. It took almost 12 hours to get to London. When I returned from London to Erbil, the flight was delayed again for two hours without any reason.