FlyErbilReviews of flyebl.com

They held us on the airplane for over 3 hours in Bulgaria, despite it being advertised as a direct flight from Erbil to London. We were then forced to endure a 1-hour transfer at another airport in Bulgaria. We finally reached London after more than 14 exhausting hours on August 9, 2024. Today, August 23, 2024, our flight was scheduled for 9:45 p.m., but with no warning or explanation, it was delayed until 11:20 p.m. This airline provides an terrible service, and the staff are shockingly unprofessional. I strongly advise against anyone booking with them—they should be shut down

This airline is hands down the worst I have ever flown with. Their rules make absolutely no sense. They close everything an hour before the scheduled departure time, so if your flight is supposed to leave at 19:55, they actually shut down everything at 18:55! Why not just write 18:55 instead? It's ridiculous, and no other airline operates like this. The staff is incredibly rude and unhelpful. They don't listen to passengers and seem only interested in pushing more expensive tickets to make money by scamming and tricking people into missing their flights. This behavior is completely unacceptable. Additionally, their treatment of pets is appalling. They clearly do not value animals at all and handle them with the utmost disregard. The entire experience was incredibly unpleasant, and I will never fly with this airline again. Save yourself the trouble and choose a different airline.

Worst airline! They forgot to put the patches on our laugages so the bags were never sent! Worst service, they are not even willing to help us find a solution to a problem they caused!!!

They are very bad I prefer to everyone do not use this airline for your safety bad service and they have bad pilots pls agin I will advise you that don’t use this airline because of your safety life, they are not safe.

Ich würde nichtmal 1 Stern geben geplanter Flug um 11.30 Verspätung bis um 21 Uhr. 10 und halb Stunden gewartet respektlose Mitarbeiter kein Verständnis für nichts.

The worst company to fly with! This company is a SCAM. I purchased a two way ticket from syria to iraq, on my return date with my proof of confirmation from third party booking website (flight # provided) the date and my return itinerary is all writen and legit. Paid $500 for the ticket and the stupid agents tell me that i only booked one way ticket. I will definitely sue the company as theyre taking the money and scamming people

Worst "official" flight company website ever, that is what i would say about this flight company This is the last time i will ever book with Fly Erbil and i recommend you to never do it! When we were booking on their website, we tried to pay with 3 different master cards but all got declined. Later on we saw that the money was taken anyway from 2 of our accounts. So we payed litterly 2 times for declined bookings 🙃. At first it only said reserved so we contacted them several times and they said it would get retured since it only was reserved. Days later we saw that the money was actually taken and not just reserved, but according to them no payment was made. They stole our money. We filed a police report as our bank told us to do so. They also have the worst customer service, being very rude when you talk to them.

I want to warn everyone from this company! We tried to book tickets on their website and it said the transaction was declined. We tried to pay three times with three different cards in total. It said declined all times and we did not receive a confirmation. I later saw that money was reserved on two bank accounts. I contacted them and they sended me a cancellation and as the money was only reserved, they said we would get it back. A few days later the transactions went through and approximately 2470 dollars was payed to them. I contacted them several times and they were sometimes very rude and said I did not make a purchase despite the screenshots of the transactions. They even wanted me to book new tickets through a travel agent and pay even more. I have been in contact with my bank and they told me that I had to file a police report which I have done. I recommend everyone to file a police report if you got scammed by this company. I hope they shut down! Shame on you for not even trying to sort out the situation. This is clearly a scam or something is seriously wrong with their website. Either way, do not trust them!