Flybird FitnessReviews of flybirdfitness.com

I read Consumer Report before I ordered a set of Adjustable Dumbbell. On Flybird 's website it listed $183.00 which is a good deal. Hoeverer When I received the item, my Flybird's order was swapped to an unnamed, cheaper product without Flybird logo that I can find it on Amazon for $53.00 cheaper. When I contacted Flybird it said it could compensate for the price difference with a discount on my next purchase on their site. It's horrible experience. If I wanted a return I have to pay for shipping fee (for a 50+ lbs weight) and 10% restock fee.

DO NOT PURCHASE FROM THIS COMPANY. i ordered a weight bench with plates, I only received the plates. Customer service is nonexistent. Several emails and text messages along with calls have led me nowhere besides being out $800+. Save yourself the headache, DO NOT BUY FROM THIS COMPANY

Non-existent customer service! I just need their address to complete a reimbursement form. I have sent several emails and Facebook messages, and I can't even get an answer to this question. So I don't recommend this company.

I purchased a set of weights and they never sent it. Rather than process a refund they offered a 10% discount. When asking for a refund they refuse and keep offering discounts. So I spent almost $200, no product, and no refund and that was 2 months ago.

The website is hard to navigate. The listing said weight bench, barbell and weight plates. Showed pictures of all of that. But further below you actually have to click around to see prices of different options for what actually getting. Everything needs to be separate. So I didn't get everything I assumed I had bought. No phone number so after email ignored I did a chat. Super nice at first and said he agreed website need overhaul. When I sent him a complaint from 2 years ago complaining of same thing he got rude and and called me dear. Said you can find bad reviews everywhere, he didn’t even work there then. Was offering me to buy the weight plates at super discount. But after way I was treated I was not giving them anymore money. He wanted to charge additional $420. And I said I’ll pay additional $200 because partly my fault. He would not. Got the weights at Dick’s Sporting goods with a bar for $299. Will never purchase from them again!!

AWFUL Customer Service. Never in my life have I experienced worse customer service. My order was split into two deliveries without me being told, when the first package arrived my order was marked as "fulfilled". I proceeded to text (because they dont have a number to call) and email customer service and received no response. Save your money, this company is a total scam.