Fluid TruckReviews of fluidtruck.com

Drove across my lawn almost hitting me and my dog. I have the video

Absolute sh!tty company. Tried to reserve one of their vans the day before I needed it. Went through the whole process of my drivers license the information, everything. It kept saying pending. The next morning when I went to get the van it said denied. Come to find out they are not accepting new clients. Horrible business practice that left me screwed. Will never do business with them. @ssholes!!

If you’re considering using Fluid Trucks for your rental needs, think again. My recent experience with this company has been nothing short of a nightmare, highlighting their dishonest business practices and complete disregard for customer satisfaction. I booked a truck well in advance, securing a rate of approximately $1,167. All seemed well until the company canceled my reservation. A customer service representative named Gonzalo assured me via email that they would have more vans available at the beginning of August and promised that my replacement vehicle would be at the same standard rate. However, August arrived, and I heard nothing from them until several days into the month. When they finally did reach out, the vans they offered were nearly double the original cost. This bait-and-switch tactic left me outraged. When I contacted customer service to ask why they had reneged on their promise, I was met with a dismissive response, claiming there was nothing they could do and citing "peak pricing" as the justification. This blatant disregard for their commitments and the subsequent price gouging is the most frustrating and dishonest thing I’ve encountered from a company. Fluid Trucks not only failed to deliver on their promise but also displayed a shocking lack of accountability and transparency. In conclusion, beware of Fluid Trucks. Their dishonest practices and poor customer service make them an unreliable choice. Save yourself the frustration and find a more trustworthy company for your rental needs.

Absolute S H i T ! Completely ruined the move i had plan for the Weekend in Jacksonville FL. High recommend you do not use this service. IF YOU SEE A guy named "SHANE S." DON'T RENT People do not communicate worth a F*** on this app, verify license takes wayyyyyy too long. The prices are cheap for a reason. Don't waste your time. Would give 0 stars if i could

I reserved a van in a specific location and they confirmed me almost 50 miles away. I tried to contact them yet there is no number, email or anyway to speak with anybody. The live chat is non-existent Needless to say I will be cancelling

At 9/30/23 On the third time my reservation had already been confirmed by them but then I received an email telling me that it was cancelled, I emailed them back asking the reason for the cancellation and they never responded.

I can't really rate my experience, as I am still waiting to find my van. Their map still shows it at it's original location, which it's not. Customer support sent me a pin for a new location where it was supposed to be, but it wasn't there, & the pin was marking a spot that was impossible for any vehicle to be parked there. Apparently they can't track their own vehicles as the map still shows it at original location. Although the app does now show only van there instead of 2. My reservation being the one that's missing. They don't seem to be very organized & the app definitely not synced up with their map. We've tried contacting whoever had the previous reservation...no response. We've tried contacting the lender...no response. Maybe the lender said "Hey. I need my van today after all.", & came & took it. I don't know how a company like this still operates & I definitely don't know how they got so many good reviews. Perhaps we just got unlucky. So, $$$ down the drain for a driver that's been sitting around waiting. Guess will give U-Haul a try.