flowywig.comReviews of flowywig.com

I hate how beautiful the stylists portray this hair because it makes it impossible to want to try another company. After speaking with a representative for this company, I was instructed to place my order online for local pickup. Upon placing my order, I contacted them to let them know I placed it and filled out a form to schedule a pick up time. Less than 15 minutes later I received an email saying I requested to cancel my order, which was untrue. I immediately reached out to the representative and they lied about rectifying the situation on their end. A company that was previously extremely responsive, ghosted me after I placed my order and they canceled it. If you are trying to order for an event or occasion, SKIP this company. If you want to feel slighted, deal with unfair treatment, poor communication and pay someone $USD250+ to do so; then this is the company for you. *** UPDATE: after their comment; this interaction began Monday 6/15/26 @ 11:30pm EST and concluded Tuesday 6/16/26 @ 10:40pm EST, I have been blocked from their instagram as of Friday 6/19/26 10:30pm EST. Their response to this review contradicts what was stated in their messages and I wish this review would allow me to upload screenshots for proof Even their bio states local pick up is available, I was given an option to “pre-pay online through Zelle or Same day u are visiting” [their words verbatim] after being told I could place the order through the website The payment was NOT rejected, I was told the order was canceled due to “on- hand inventory not being updated” and that they would fix the error and allow me to place my order again. Once they cancelled the order they sent me a message with a Zelle number belonging to “holy beauty LLC 301-XXX-XX09] and required me to pay through Zelle. The hair purchase was a gift and the person does not have Zelle. I felt this was discriminatory but after the lies in their response, I truly believe it is. They said they would fix it Tuesday night (and have been posting consistently and previously responding quickly), the ONLY thing I’ve “heard” from this is their review. I can’t speak on the hair quality, but the treatment is TERRIBLE. Especially because I communicated IN ADVANCE I needed it for a certain date, and they scheduled my pickup.

I received hair bundles from Flowywig. The hair has a very strong chemical odor and the cuticles are misaligned. The supplier claims it is 100% raw hair, but it clearly is not.