Flowyline DesignReviews of flowyline.com

Response from Flowyline DesignOct 28, 2025

Hi Tommy, We’re thrilled to hear your customers love the design and that everything worked out perfectly, that truly means a lot to us! Thank you so much for your kind words and support.

Response from Flowyline DesignOct 27, 2025

Hi there, We’re so happy to hear everything went smoothly and that you love how the legs pair with your green marble top! Thank you for mentioning our drawings and support, we love helping customers find the perfect design fit. We truly appreciate your support and your kind words!

Response from Flowyline DesignJan 5, 2026

Hi Owen, We’re truly sorry for your disappointing experience and appreciate your feedback. As a small business, we know there were shortcomings during that time and your review helps us improve our process. We’ve made changes to provide faster and clearer support moving forward. We’d love the chance to welcome you back so we can take better care of your order and offer you a better experience, including a special discount as our apology. Thank you for bringing this to our attention, we truly appreciate your patience and understanding.

Response from Flowyline DesignOct 28, 2025

Hi Tom, We’re truly sorry to hear about your disappointing experience and completely understand your frustration, especially after being a long-time customer and placing multiple orders with us. Please accept our sincere apologies for the communication delays and shipping issues you’ve faced. We’re still a small business, and we’re continuously learning and improving, from packaging and logistics to customer service. While that’s no excuse for the inconvenience you experienced, please know we’re working hard every day to provide a smoother, more reliable experience for our customers. We genuinely appreciate your honest feedback, it helps us grow and do better. Thank you for your past support and for giving us the chance to improve.

Response from Flowyline DesignOct 28, 2025

Hi Sandra, We’re truly sorry to hear about your experience and completely understand your frustration, that’s definitely not the kind of impression we want to leave. Please rest assured that we would never intentionally ignore or mislead our customers. We always try our best to offer the most fair and valuable deals to our customers, and we’re very sorry that this discount issue caused you trouble. Refunds are normally processed within 3–5 business days, depending on your bank’s processing time. As a small business, we’re still growing and learning every day, and feedback like yours really helps us improve. Thank you for bringing this to our attention, we truly appreciate your patience and understanding.

Response from Flowyline DesignNov 7, 2024

Thank you so much for your review! We’re excited to hear that you found the coffee table base both stylish and affordable. We work hard to offer high-quality, unique designs, so it’s fantastic to know you felt it was a worthwhile investment compared to other options out there. We’re glad we could provide a piece that met your expectations, and we really appreciate you recommending us. Thanks for your trust and feedback, it means a lot to us.

Response from Flowyline DesignNov 7, 2024

Thank you so much for sharing your experience with us! We’re thrilled to know you love the quality of the 414 Hatty and appreciate your kind words about the design. We’re sorry the first set wasn’t quite the perfect fit, but we’re glad we could work with you to find the ideal solution for your custom table. It means a lot to us that you’re giving us another chance, and we’re confident this next set will work beautifully! Your feedback and trust in us are truly appreciated—thank you again for your patience and support.