Flow FeetReviews of flowfeet.com

Response from Flow FeetOct 19, 2026

Thank you for your feedback. We sincerely apologize for the delay in receiving your order and for the lack of communication regarding its status. Unfortunately, the shoes you ordered were on backorder, and we understand how frustrating it must have been for the delay in delivery. We recognize the importance of keeping our customers informed and will use your feedback to improve our communication moving forward. We appreciate your patience and the opportunity to serve you. The Flow Feet Team

Response from Flow FeetOct 19, 2026

Thank you for your feedback. We sincerely apologize for the shipping issue. Your package was sent to our international shipping facility in Texas, where it unfortunately was not processed correctly and was returned to our original shipping warehouse. We understand your disappointment and want to assure you that we have already arranged a replacement shipment to be sent to your address in BC. We appreciate your patience and understanding as we work to get your order to you as quickly as possible.

Response from Flow FeetOct 12, 2026

We're very sorry for the extended wait in receiving your order. Unfortunately, the item you selected was on backorder, and while our customer service team communicated the delay and confirmed that you were willing to wait, we understand that the longer delivery time was still frustrating. We're glad to see that your order has now been delivered and sincerely appreciate your patience and understanding. We hope you're pleased with your purchase!

Response from Flow FeetOct 12, 2026

We're very sorry that your order was not delivered. Your order was shipped from our facility, but unfortunately, FedEx never scanned the package into their tracking system, and it appears to have been lost in transit. We understand how frustrating this must be and sincerely apologize for the inconvenience. We've arranged for a replacement pair to ship out today, with an expected delivery within 2 business days. We appreciate your patience and the opportunity to make this right.

Response from Flow FeetOct 9, 2026

Thank you for sharing your feedback. We're glad to hear that the shoes fit well and that you're pleased with their overall quality. However, we're sorry that the shoes did not include the speed hooks as advertised. We understand how important this feature is for your specific needs. We appreciate you bringing this to our attention and will review the product listing to ensure the information is accurate. Please reach out to our customer service team so we can help find a suitable solution. We appreciate the opportunity to make things right.

Response from Flow FeetOct 7, 2026

Thank you for your feedback! We have reviewed the shipment on your order and the package was delivered via FedEx on Wednesday, Sept 30th. You can see complete tracking details at the FedEx tracking link below. https://www.fedex.com/fedextrack/?trknbr=383921098441&trkqual=12031~383921098441~FDEG Please reach out to our customer service team at [email protected] or (877) 926-0133 if you did not receive the package so we can assist further.

Response from Flow FeetOct 2, 2026

Thank you for your feedback! We have reviewed the shipment on your order and the package was delivered via FedEx on Saturday, Sept 26th. You can see complete tracking details at the FedEx tracking link below. https://www.fedex.com/fedextrack/?trknbr=877654196260&trkqual=12031~877654196260~FDEG Please reach out to our customer service team at [email protected] or (877) 926-0133 if you did not receive the package so we can assist further.

Response from Flow FeetSep 18, 2026

We sincerely apologize for the delay with your order and for the frustration you experienced trying to get an update on its status. We reviewed the shipping information for your order and found that there was an unexpected delay in getting your order shipped. Once we were able to get your package on its way, we upgraded the shipment to overnight delivery at no additional cost to you in an effort to make up for the delay. We’re sorry that your first experience with us did not reflect the level of service we strive to provide, and we appreciate your feedback.