FlowerDeliveryReviews of flowerdelivery.com

Ordered flowers for Valentines Day. Never even got a receipt in my email, but I saved the order number from the confirmation page. I sent multiple inquiries about why it wasn't delivered during Valentine's day, and even on February 15th. Today February 16th I finally got a hold of their broken-english call center and they said they would contact the florist. Upon contacting the florist they said the phone rang to voicemail, so basically they had no information for me. I told them to cancel it immediately and refund me, and they still gave me the run around. I have no idea if they intend to refund me but I can be certain that I will get my money back somehow. Never, ever, ever, ever do business with this company, please. Your good deed will certainly be all for naught. I just ordered same-day delivery from another service to make up for the lack of flowers on what is otherwise a very special day.

Did not deliver flowers when promised...customer service also very difficult to reach and sub-par. I would definitely NOT recommend this service.

FRAUD - do not order from this company REPORT IT! The order never showed up.

NEVER NEVER ORDER FROM THEM, WORST CUSTOMER SERVICE EVER HUNG UP ON ME 3 TIMES WHEN I CALLED THEM TO ASK WHY MY ORDER WAS NOT DELIVERED!! BEEN 4 DAYS AND STILL NO FLOWERS WTH!

Beware of this site! I searched local florists for the area I was looking for and went to the website of the florist, so I thought! I got routed through this horrible .com delivery and didn't realize until I already ordered. They advertise one day delivery but it was more like 3 days later after many email and phone calls to try and get my flowers delivered to a special friend. I do not recommend this to anyone and lesson learned for ordering flowers online. PAY ATTENTION!!! A lot of .com delivery services contract with local florists so if you get stuck with one of them, do not believe "one-day delivery." I would much rather support local businesses.

Would give 0.5 stars if I could. Delivery was cancelled day it was supposed to be delivered (Sunday). Fine, understandable it was last minute and covid, scheduled for delivery Monday. Flowers were delivered but I paid for the premium arrangement and the flowers that were sent didn't even look like the standard arrangements from other places. Very sparse. Definitely not worth the $. Chose them bc they still had mother's day delivery available (that was obvs not true). Would have been better off with a later delivery from another service. The flowers looked wilted. Would not recommend. Website is antiquated and customer service is terrible.

I ordered flowers online to be delivered on the Saturday before Mother's Day. It's now the Thursday AFTER Mother's Day and still no flowers have been delivered. I never received a confirmation email with my order number. I can't get through their system on the phone to speak to a person without an order number. And I can't fill out the online customer service help request without the order number. So I have no way of contacting the company, but they certainly charged my credit card $109.00 usd instantly after the order was placed. I'm disputing the transaction through my credit card company in an effort to get a refund, but I will never EVER do business with this company again. Buyer beware!

Okay, so I got to give them some sort of rating because theoretically they followed every on my order to the tea, except the flowers. Nonetheless they stayed true to my selected “colour palette.” Im not sure if my order was subpar because I live in rural Canada, or if because their general selection is just awful. I’m surprised that they made the effort to include some lavender roses in my bouquet. I paid more for the a Deluxe so the bouquet would be large and of descent sizing for my Mother’s Day bouquet, and yes it’s measurements did not add up to my expectations. Furthermore, it was late. By two days. Which by far compared to some reviews I must say I can’t complain, and in the midst of the pandemic/busy time (aka Mother’s Day) I’ll let that one slide, considering I was last minute on this purchase. Overall, I would NOT recommend this place. It’s a rip-off. Better off driving to a grocery store and buying a bouquet there, and delivering it yourself.