Florists.comReviews of florists.com

Flowers arrived sparse and dying 2 days before they were supposed to be delivered for Valentines Day. I contacted the florist who said they would redeliver the next week. 2 weeks later I receive a totally different arrangement that looks like supermarket flowers. Florist.com says not their problem, it took too long to notify them. How am I supposed to notify them if the flowers were just delivered. This company is a joke, no customer service. Do not waste your money with them.

Zero stars…..guess i should have read the reviews! I found them on Rakuten, thought they were reputable. I ordered flowers for a friend in the hospital. I got a message the next day they had been delivered. When i talked to my friend, he said they weren’t there. I had to contact them through chat, they placed another order, this time to go to the recipients home since he had been released from the hospital. Again, delivery confirmation and no flowers. They claimed they refused me, I’ll have to make sure that happens. I’ve never written a review before, seemed like a good time to Start!

Ordered flowers for delivery. Not once, not twice, but three times the same order never got delivered. Scam website!!!!!!!! Contact customer service which is apparently only available through chat. They place a replacement order, which is obviously just fake as well. Correct address on everything.

This company is horrible. Please don't ever order from them again. To start, the order was received at the end of the day. I tried to reach someone to follow up on the order but instead of talking to customer service, I was on the phone with the ordering dept, they told me to provide my order info and that someone from customer service was going to follow up me within an hour, of course that did not happen. Finally my mom received the flowers but there were nothing like what I have ordered. The flowers were already dying and petals falling off. I spent $70, clearly not worth any penny. Please dont order from this so call florist.

SCAM SCAM 100%, please be aware!!!!

Everything went wrong! Never received any flowers, website has zero way to contact them expect stupid chat, which seems to be AI. Most horrible experience Ive had buying something online. stay away from Florist.com!!!!!!!

Ordered 2 weeks ahead of Valentines day and flowers never delivered...no communication, no flowers, no nothing....stay away...thank goodness wife is understanding...used our refund and went out to dinner...never ever ever again will I use this company...buyer beware

I ordered flowers to be delivered on Valentine's day. When the flowers never showed up, I contacted florist.com to see what was going on. Turns out they were not contracted with a florist in the zip code I ordered the flowers for. They let me order and pay for flowers they had no intention or way of delivering. They never contacted me to made any effort to let me know they were not going to be able to fill the order.