Florists.comReviews of florists.com

This company is terrible. One of my closest friend's mother died, and I was unable to attend the funeral. I just received a call, seven hours after the funeral, that "We did not have anyone who could deliver to that location today." What????? You take my money, receive the address, and indicate that the flowers will be delivered, and fail to deliver them. Then you give me two choices: have them delivered somewhere else (like I believe that would actually happen) or receive a refund.

Ordered flowers to be delivered Saturday. No flowers Saturday, no flowers Sunday. Called Monday and rescheduled delivery for Monday or Tuesday. No flowers Monday, no flowers Tuesday. Contacted Tuesday night, guaranteed flowers Wednesday. No flowers Wednesday. Thursday, gave up and asked for a refund.

You can't put 0 for a review, but that's what I would give. I ordered flowers for a friend's birthday. My order said it was delivered, but it wasn't. There is no phone number to contact flowers.com. I used the chat and they called the florist, which was already closed at 4pm. Their site claims to deliver until 8pm, but not if the florist is closed. They wanted to credit half of the delivery fee and try a redeliver. In the end, I asked for a full refund. What a waste of time! Do not use them!

It should be zero stars. The order was not delivered. The website wasn't helpful. There is absolutely no way to get in touch with customer service to get any information or a refund. That was a waste of $70 dollars. 🙄

Terrible florist. Flowers ordered were not was received. Website customer service is a joke. Chat function doesn’t work & no way to contact them. Buyer beware!

Ordered flowers through their website for my sister’s birthday. The flowers were never delivered. Further, there is no way to reach the company - a major red flag. There is no customer service phone number on their website and their chat function doesn’t work. Interestingly, the terms on their site mentioned 1-800 Flowers. So I don’t know if they are owned by them or if they just stole the verbiage from the 1-800 Flowers website but I’m guessing it’s the latter.

Never trust your efforts to send flowers to this company! I wanted to send flowers as a surprise on my sister's birthday, March 1st. I thought they were a local company in Oregon. They willingly took my order on Friday, and only at 4 pm on Saturday, did they admit that they couldn't deliver, but requested my okay to deliver on Sunday, March 2nd. I gave my ok, and then late on Sunday they again said they couldn't deliver. This continued for 4 days, until I finally said STOP...just refund my $$. By then, I had researched and learned they are located in Los Angeles, CA....just attempting to get business off the internet in a very deceptive way. Save yourself the frustration / agony. NEVER use "Justflowers.COM"

GUESS I SHOULD HAVE READ REVIEWS FIRST!! BEWARE!! FAKE COMPANY!! THEY DON'T SEND ORDERS!! RUINED MY MOTHERS BIRTHDAY!! AWFUL EXPERIENCE AND WILL BE DISPUTING ALONG WITH CONTACTING THE BBB!!!