Florists.comReviews of florists.com

Wow! These people are a whole SCAM! The bouquet I purchased was NOT what was delivered for my best friends birthday. I called the local florist who delivered and they told me florists.com took more than 50% of what I paid and sent them the rest and they made a bouquet worth what they received. I was so appalled… ugh! Never again! Do not purchase from them…

If I could give them no stars I would. I ordered my Mom some flowers for Mother’s Day. This is the first time ever that I have not celebrated Mother’s Day with her, so it was important to me that she receive flowers. The flowers were never delivered. When I called Florists.com to inquire, them confirmed that they were never delivered. When I inquired as to why they were not delivered, he said he wasn’t sure, but he could see that the flowers never left the shop. I will never use them again!

I ordered a beautiful pink flower arrangement for my mom for Mother’s Day and what was delivered looks nothing like what I ordered. It was a cheap looking arrangement. Beware this company sucks

Ordered an $85 Orchid Plant flower arrangement for my mom and what she received was a cheap looking arrangement nothing like what I ordered without the Orchid plant. Tried to contact Florist.com to complain and get a refund, or a redelivery of what I ordered, but email bounced back, phone number got a recording, and the chat button on their website doesn't work. Update: I was finally able to talk to someone at Florist.com 800-356-7478 and get a 50% refund. They also offered to send another selected arrangement on their site. Still only giving them 1 star because of the disappointment, hassle and stress from ordering from them.

I wish I could give 0 stars. I ordered flowers for Mother’s Day 2 weeks in advance to give plenty of time and avoid issues. My mom was home ALL week, but on the first day of the delivery window I got an email saying there was an issue but they would keep attempting until Mother’s Day. They do not respond to emails, their chat doesn’t work and there is no number to call. I tried daily to check in and NOTHING. Now Mother’s Day came and went and my flowers never arrived. I feel gutted and my mom didn’t deserve that. Attempting to get a refund but they are giving zero way aside from disputing the charge.

Bought a bouquet of flowers for my mom for Mothers Day. I requested they be delivered Sunday. They delivered on Tuesday before. I ordered the most expensive bouquet with roses and beautiful flowers. Guess what she got carnations and ugly flowers I could not believe it. Of course I can’t get a hold of customer service. I finally find a number online, but they say they can’t find my order. I’m so upset! What a scam!!!! oh and to top it off, she maybe got eight stems of flowers in the bouquet. It looks like crap. I’ve emailed all the emails I can to contact someone with no answer. I want my refund!!!! I wish I could show you all a picture

The only reason it's 1 star review is because you can't give a zero. This company is a fraud!! I ordered from them last year for Mother's Day and the complaints are the same as all the others. Attempted delivery, will keep trying until its delivered, said it was delivered, made contact with them they say it will be delivered today ALL LIES!!! Had to cancel order. Unfortunately, a year later I didn't realize it was the same company and ordered flowers again from them for Mother's Day and yep you guessed it same exact BS just canceled again. Not only am I writing this review but I'm contacting the Better Business Bureau also as I recommend everyone do the same. I can't believe they are still open and allowed to do this after an entire year. I won't make the mistake again they are a complete FRAUD!!!!

This website is a SCAM!!!!