Florists.comReviews of florists.com

They emailed flowers were delivered but they lied because we were home entire day. Do not ever use them! This is the second time this has happened.

Should have read the reviews... Ordered flowers that never arrived. I was able to get a full refund via their chat and receive the email confirmation. Next time I'll just overpay, with the usual suspects like pro flowers

Take your money and no customer service number works. SCAM Don’t use.

I ordered a bouquet for my mom's birthday that never arrived. I tried to chat with customer service which is apparently not open during the weekend, even though that's not posted anywhere on their website. When I did get in contact with someone the next Monday, they said they couldn't fulfill the order because there was no flower shop in the area that could do so. But no one reached out to communicate that to me. Then they offered to send a replacement bouquet that was half the price of the original order and offered to refund shipping. I could keep going, but bottom line is that their business practices suck and then they make it the customer's problem.

Can’t get ahold of anyone using website, chat option and no phone number. I called a number listed that I found at another site and said I had less than 1 min wait, 7 minutes later I hung up. I ordered flowers and balloons on 5/18/25 for a birthday delivery on 5/29/25 to a business location that closes at 5. At 4:30 still no confirmation of delivery and recipient had not mentioned it. I am disputing the charge and never ordering from them again!

I will never use this site. Yes the flowers came but they were NOT what I ordered for my 89 year old aunt in the hospital. I ordered an expensive vase of sunflowers. Her flowers did not have any. They looked like a funeral arrangement. The opposite of what I wanted. If they could not provide the sunflowers, they should have told me and not just take my hard earning money. Shame

I, too, would like to give ZERO stars but that is not a choice. I am dealing with the SAME issues being reported over and over again. I get an email on the first day of the delivery window saying they tried to deliver and there was a problem but they will continue to try. Then the status shows a successful delivery was made the next day which it was NOT. Attempts to contact the company are thwarted. The email for customer service returns any emails as undeliverable. The phone numbers given are either not in service or answered by a person who barely speaks English and cannot help. The chat offered on the order page does not work. DO NOT USE THIS COMPANY

Happily took my $96 and never delivered the two bouquets I ordered for Mother's Day. They don't provide you with a real tracking number and contacting them is a whole separate war. This is a scam, avoid them.