Florists.comReviews of florists.com

It's Valentine's Day. I ordered some flowers for my granddaughter in Florida to be delivered to her at school. Well the order didn't get delivered and school is over. I had a hard time getting through to customer service. I was on hold for almost an hour and when I did get a hold of them their reason was due to weather. But according to my granddaughter the weather is not bad over there right now. You order things online for the convenience, this turned in to a big hassle having to wait on the phone for an hour. And the lady couldn't even promise me that they will be there tomorrow. So I will never use them again. Terrible customer service. Terrible service period. What a disappointment.

No stars for you Florists.com. I should have read the reviews prior to ordering. They did not deliver the flowers i ordered for my 85 year old mother. This will probably be her last birthday. Shame on you Florists.com. I will be disputing the 82.00 charge on my Discover card. Shame Shame Shame.

If I could give zero stars I would. terrible customer service got my order wrong unable to modify my order on the website or on the phone. Was disconnected multiple times after being on hold for several minutes… TERRIBLE

If I could give no stars I would. Ordered through Rakatun so I thought it was valid. All day was waiting for flowers to be delivered to a friend, and nothing. Tried to reach out to customer service via messanger, took the email and the order number and have been watching 3 little dots for the past 30 minutes. Reporting to Rakatun.

A scam - avoid and somehow got on american airlanes advantage eshopping page! Demand a refund and let them know your are recording. Be adamant its scammers. Contact your cc company also.

I would not ever recommend this company to anyway to order flowers. I ordered on 7/18 for a 7/19 delivery. They have a place to check order status and I check many times on 7/19 and it stayed in status ‘Order Received’. I called around 3p.m. EST into their support and they said they could not reach the floral shop but said it would be delivered by 8p.m. The flowers were never delivered. I called on 7/20 since they had not been delivered and requested a full refund, which I did receive. This company cannot be counted on to deliver flowers.

Bought flowers though the American Airlines shopping portal. Never received them. Links to their customer service bot time out. Links to email customer service error out. It’s not clear they are even still in business, but unsurprisingly they did take my money. Make sure to dispute charges with the credit card company. When merchants get enough disputes this affects their ability to accept payments.

If I could give them a negative star, I would. I ordered flowers for my friend's 60th birthday THREE days ahead of time. Flowers were never delivered. No phone call, nothing. I finally called them the day after the birthday and they said it was an issue on "their end." NEVER will I use them again. Completely unacceptable.