Florists.com guarantees the lowest prices on beautiful cheap flowers and gifts, from fruit and gift baskets, to same-day flower delivery by a local florist.
Florists.com (florists.com) has 224 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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C R.
Please don't use them. I placed the order 2 weeks ago for delivery today. I got an email an hour before the order was to be delivered that they didn't have a florist to fill the order. I called and they were unable to help me with ANYTHING. The rep also had the nerve to ask me if I wanted them to call the family (after the funeral) and let them know that they were sorry that they couldn't fill the order that was supposed to come to them. WTH?
Elaine C.
This company may say they are a florist, but they NEVER deliver and they do not care about their customers or what they do. I ordered a bouquet for a friend having surgery 5 days in advance, and the order was never delivered. When I reached out, the customer service acted like this was normal and said she would refund me. They get 1 star for actually refunding me, but to not deliver (and now I have found the HUNDREDS of online reviews complaining about the same thing!) is **PATHETIC**. Florists.Com needs to be put out of business, lose their license, and be fined for practicing fraud.
Rick R.
Placed an order, an hour after received phone call and email saying they could not fulfill order. Placed 2 weeks prior to delivery date. Charged my card and stated a refund would be posted in 35 -40 days. Not comfortable with this. Did not check reviews before placing, had I, would have saved me this frustration, but glad the order didn’t go thru based on all the negative reviews on flowers received.
B N.
I would give zero stars if I could. Total scam. I ordered flowers for admin professionals day and now the day is over and my flowers were NOT delivered. No updates. No apology. No way to get ahold of them to fix it. Absolutely terrible experience and I will never use this “company” again.
Charee T.
Mad for not looking/reading reviews before ordering! Ordered flowers 4/17/24 - (4) arrangements delivered to same address for delivery on 4/24/24 for Admin Professionals day. What a joke at 4pm still NO flowers - I've contacted so called customer service twice and all they tell me is the local shop is not answering so they don't know anything. Really!?!? I know a few things - I WILL NEVER ORDER FROM THIS SITE AGAIN. I also know that the flowers are not going to arrive and I will never get a refund from these SCAM ARTISTS!!!
C. W.
Did not deliver what was ordered, were a day late after paying extra for same day delivery, then failed to deliver two additional reorders after talking to customer service. This business is a scam. Go with FTD.
Vasili L.
They scammed me for my money on a bouquet for my girlfriend.
Darlene W.
Back in 2020 I ordered a funeral spray which was never delivered. Had to fight for a refund. Forgot this was the place I used before and ordered a funeral spray on Marcg 2nd to be delivered March 7th. Nothing was delivered March 7th (for the viewing), so I called customer service the morning of March 8th (date of actual funeral). They call the florist and no answer. They tell me to try later. One hour before the funeral, after confirming with the funeral director that nothing had been delivered, I called again. Still no answer from florist. Once again requested a refund. Use these people only if you want to have your time wasted. Otherwise, RUN!!!
