Florists.comReviews of florists.com

I ordered flowers for my daughter's birthday (in early October) for her November 18th birthday. The day came, no flowers. I called the next day, & they said the flowers would be re-sent & assured me they would arrive on Wednesday. Again - no flowers ! I called again on Thursday & told them to cancel the order & refund my money . That was 2 days ago - we'll see how long that takes. To say I was upset is putting it mildly! (I then ordered from another company, & she received them in 4 hours !!)

I used my jobs discount program to place an order with them on 11/7. Today is 11/12 still no delivery. Now I have to wait 10 days before I can even get my money back. Learn from us, do not use florist.com. You have been warned.

I am truly baffled by this company. I found them with AAdvantage shopping. I had flowers that were meant to be delivered yesterday and they never arrived. I had the confirmation page up all day tracking and the delivery window came and went. Contacted them today and they gave me a new confirmation number and said they will be delivered today, but after reading these reviews it feels highly unlikely. Are they just not delivering anyones orders? Seriously what a let-down. PLEASE don't gamble and go with another company. I have such little hope after even talking with them, I feel like its money just tossed down the drain :( And what was supposed to be a fun flower delivery yesterday is ruined!

Delivery never arrived. Really horrible company, will never order from them again. The flowers were never delivered and the best they could do was offer to deliver it another time. Thats not an offer, thats business, it better be delivered and if not delivered on time then there should be a partial refund. Disgusting customer services.

Like everyone else on here, I ordered flowers to be delivered. I ordered them weeks in advance and they did not arrive. After reading the reviews on here, I am not hopeful they will and if they do, they'll be horrible. But I just thought I was ordering from a local florist and not from some scammy website. I wish you could get websites like this taken down.

I would give it zero if I could. Paid extra for next day delivery for my 75 year old mother in laws birthday. The next day I got a delivery message, but they werent there. I called they said it was a mistake and wait until the next day. The next day the florist did not respond so they called a 2nd florist and they never delivered either. I got a refund but the disappointment and lack of gift for her birthday was overall a bad experience.

Wow, wish I had read these reviews prior to placing my order. I ordered a basket of flowers for a grieving family and it was supposed to be delivered on 10/12. The following day I called to see if the family received anything. Nope, nothing. I called and the rep said the florist could not deliver, it would have to wait until Monday, 10/14. Just unbelievable! Then, to add salt to the injury, the flower basket was much smaller than it appeared online. A MAJOR DISAPPOINTMENT! There are many online florists. Go to any one of them instead. Stay away from this place at all costs. It’s not worth the aggravation. Such a shame. ☹️ Of course the company didn’t offer a discount at all, just offered to call the family and explain that they messed up. Are you kidding me? They’re grieving, they don’t want to play on the phone with you. Just tacky.

Stay clear you will get no refunds!!! They could not fulfil my order ordered from the uk thinking great it’s a local shop and can deliver flowers for a bereavement a week past yesterday. The Order was cancelled the following day saying they could no fulfil te order and I would receive an email soon regarding my refund. Still waiting and pretty hard contacting them with being in Scotland. Spoke with someone Saturday said yes you are due a refund and it’s been authorised!! Ehhh hello you cancelled my £60 order and iv still no money back a week later. Dreadful service and I’ll make sure locally that this is what happens !!! I live in hope of my money being paid back into my account.