Paul F.
Ganzy was great
Ganzy was great. Let me know exactly when he was coming and called about three times to confirm was right on time and extremely nice.

Floridian Brand is a wellness and lifestyle company dedicated to inspiring greatness through innovation, design, and comfort. Specializing in premium massage chairs and wellness products, we combine advanced technology with luxury craftsmanship to create experiences that go beyond relaxation—empowering people to live healthier, more extraordinary lives.Every Floridian Brand product is built on three core values: comfort, intelligence, and wellness. From our flagship massage chairs to our innovative wellness solutions, we deliver more than just physical relief—we deliver energy, balance, and a renewed sense of purpose.Headquartered in the USA, Floridian Brand is proud to provide in-house quality control, factory-trained service teams, and lifetime support to ensure every customer receives exceptional care. With a mission to inspire greatness, we design products that elevate well-being, enrich daily living, and help people embrace the future with strength and confidence.Greatness begins here—with Floridian Brand.
Floridian Brand USA | Premium Massage Chairs (floridianbrand.com) has 226 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Sarasota, Florida
Excellent

Personal Care · Palm Harbor, Florida
Excellent

Personal Care · Fort Lauderdale, Florida
Excellent
226 approved reviews, newest moderated first
Paul F.
Ganzy was great. Let me know exactly when he was coming and called about three times to confirm was right on time and extremely nice.
Blake R.
LOVED the Legend Chair. It was EXCELLENT and my body feels amazing. I wish I could take it home today. Great customer service
Rebecca B.
It was a great experience! The chair name is legend!
Donneshia C.
Legend chair was great! The massage chair felt so great!
Toan N.
Good for service
Ralph C.
I purchased the Royal Shell massage chair from Floridian and enjoyed it for about two years before it unfortunately broke. While the chair itself was excellent and setup was easy, my initial experience with customer service was extremely frustrating. I had to deal with several unhelpful representatives who gave poor communication, broken promises of callbacks, and no real solutions. I was constantly the one having to follow up. Eventually, Ganzy and Jaxson took over my case — and that’s when things finally turned around. Recognizing all the trouble I had gone through, they decided to offer me an upgrade to the Pioneer 4D rather than attempting another repair. Throughout their handling of the situation, they kept me informed with regular calls and clear updates. We absolutely love the new chair, and I truly appreciate Ganzy and Jaxson’s professionalism and effort in making things right after a difficult process. Thank you again, Ganzy and Jaxson, for stepping up and taking care of everything.
Jay
was amazing great chair the platinum plus.
Kimberly F.
I have tried the legend chair 2 times now. This chair is phenomenal for stretching and message. I have chronic back problems and this chair is fantastic!