Linda M.
Don't buy
Don't buy, they enrol you on an automated subscription and charge again. They are being a real pain at the moment, avoid!
Response from FlorenixSep 18, 2026
Hi Linda, We’re very sorry to hear about your experience. We completely understand how frustrating it must be to see another charge you weren’t expecting, and we sincerely apologize for the difficulty you’ve experienced while trying to get this resolved. We’d really appreciate the opportunity to look into this personally and get it sorted for you. Please reply here or email us at [email protected] with the email address and order number used when placing your order. I’ll personally review the details and do everything I can to help resolve this as quickly as possible. Warm regards, Sarah Customer Happiness Team Lead Florenix




