Florence EisemanReviews of florenceeiseman.com

Response from Florence EisemanDec 22, 2020

Altai- Thank you for shopping with us and we are so happy you have received your package! As with many retailers this holiday it has been difficult getting orders delivered. We hope you are happy with your order and you will try shopping with us again. Our shipping time is usually very good, with customers acknowledging so regularly. Thank you again, The Florence Eiseman Team

Response from Florence EisemanFeb 13, 2020

Hi Sharon- thank you for your order. I am so happy I was able to track down your package at your local post office for you to find out it was a problem on their end. Celebrating 75 years as a boutique business, it may take us a day or two to be able to respond to all customer requests. Our hours of operation are M-F 9-5 and we try very hard to meet everyone's needs. We're happy we could help you and hope the new garments ordered will be enjoyed! Sincerely, The Florence Eiseman Team

Response from Florence EisemanDec 9, 2019

Hello Susan- Thank you for your order. I am sorry you are waiting for your package. The tracking says it left our warehouse on Dec. 2nd and you should be receiving it today. We have been experiencing a few delays, but thankfully everyone is getting their packages delivered. Thank you for bringing this to our attention. Enjoy the holiday season~ The Florence Eiseman Team

Response from Florence EisemanNov 22, 2019

Hello Chris- we stand behind our garments and want all of our customers to be happy. Please look for the email sent to you in regards to your purchases. Sincerely, The Florence Eiseman Team

Response from Florence EisemanOct 22, 2019

A Pacanovsky, Thank you for letting us know. We have been in contact, your return has been received and processed. Best, The Florence Eiseman Team

Response from Florence EisemanAug 21, 2019

Hi Kathleen - We are sorry for the shipping mix up! The remaining garments were sent out in the mail today. Please let us know if we can assist in any other way. Best, Florence Eiseman Team

Response from Florence EisemanSep 30, 2019

Joan, Please contact customer service if you ever have questions about pricing and sales. Each situation is very unique and we strive to keep every customer happy and hope that we can resolve this issue over the phone with you, ASAP. Our number is 833-801-3168. Best, The Florence Eiseman Team

Response from Florence EisemanSep 30, 2019

Mary, Please contact customer service if you ever have questions about pricing and sales. Each situation is very unique and we strive to keep every customer happy and hope that we can resolve this issue over the phone with you, ASAP. Our number is 833-801-3168. Best, The Florence Eiseman Team