Alicia Koury C.
Instant gratification
I called today and was SO glad I got Corina! I had received multiple orders back to back and had too much product. I told her that. And she said she would help and immediately put in a request to cancel the refills and gave me information on what to do when I wanted to sign back up. She had pulled up my information from my phone number, so she did all the heavy lifting! My experience with subscriptions is that is usually takes several minutes of questions on how the product was used and offers to suspend or downgrade the subscription. I had planned to spend 15-20 minutes to get my request done. She did it in seconds. It is MUCH more likely that I will be resubscribing down the line because of such good customer service!
Response from FloraspringSep 8, 2022
Hi Alicia, Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at [email protected], and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day! Shaun




