floozReviews of flooz.xyz

Response from floozDec 18, 2023

Thanks for the feedback. We're glad you like trading with Flooz and hope you continue to do so. Regarding tokens disappearing, there could be a couple of reasons. The first could be that our security provider has flagged them as risky, in which case we will blacklist these tokens on our platform to provide additional protection to our users. The second could be that the liquidity for the token has dropped below a threshold or even had their liquidity withdrawn by the project. Both scenarios make the investments high-risk, so we'd block the token from being tradeable on Flooz. That said, this doesn't mean the tokens are not in your wallet, though; if you load up your wallet app, you'll still have the tokens there waiting for you, and once the token project has increased their liquidity or fixed the contract security issues then they'll automatically be shown again on Flooz.

Response from floozDec 11, 2023

Thank you for the feedback. Errors are, for the most part, out of our hands as it relies on the blockchain to function, and if there are issues with tokens, e.g. liquidity pools, rapid price movements, or security issues with the contract, then it can field errors, we are due to release more informative error messages where possible in the coming weeks which should improve understanding here. Regarding not being transparent on fees, our fees can be found during the swapping user journey. Before you click to confirm your trade, you'll see a breakdown of all fees, including our own.

Response from floozNov 14, 2023

We looked at our records, and we hold no information from your email which we keep active records of to ensure we pick up any issues that need addressing. In your previous response, you mentioned you contacted an email address with a non-affiliated platform, which also explains why you received no response from us. Regarding the error on the swap - without knowing what error you received, it's hard to give you an answer. That said, there are many reasons why you may have an error which is unaffiliated with the platform, such as low liquidity within the token you want to trade, issues with the token contract, insufficient funds to complete the trade, and more. You'd need to provide us with more information to be more helpful.