Jacinda
Happy overall
We completed a small kitchen renovation, other than the counter top, we installed everything ourselves. When I first called to make an appointment, I felt like the associate was not interested in assisting us as it wasn't going be be a "big budget" project. I decided to stop by and was greeted and assisted by a wonderful associate, Christa. She help us work through design issues, gave us suggestions, explained pros and cons; she was an absolute pleasure to work with. She kept us up to date on the material time line and followed up to make sure we were satisfied with the install. Overall, I liked the selection at Floor to Ceiling and was glad to find an associate that cared about what we wanted, not how much we were going to spend.
Response from Floor to Ceiling Carpet One Floor & HomeOct 3, 2016
Hi Jacinda! While we do apologize for the lapse in initial customer service, we are so happy to hear that our team was able to provide a wonderful experience for you overall. Thanks for trusting us with your remodeling needs and we hope to work with you again soon!

