We are a family owned business helping our neighbors buy the perfect flooring for over 20 years! We are very involved in our community and take pride in what we do.Come check us out, you won't be disappointed!
Floor Decor Carpet One Floor & Home (floordecorcarpetonelindenhurst.com) has 89 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
floordecorcarpetonelindenhurst.com
Website
floordecorcarpetonelindenhurst.com
Category
Professional Organizations
Location
Grayslake, Illinois
Listed on Five Star Index
2026
About these reviews
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The company replied to 53% of reviews.
Latest
Most recent review: February 2021.
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When shopping Erin explained the different options that were available and made some money saving suggestions. Purchased a high quality product at a very reasonable cost. (Price included installation and disposal.) The installers were GREAT!! The crew arrived on time. Took out the old carpet and padding. Installed the new carpet and padding. They also removed and discarded the old material. Cleaned up when finished. THE CREW DID A FANTASTIC JOB. I was very pleased with the results. Highly recommend them.
BB
byron B.
The people we dealt with through the …
The people we dealt with through the process were nothing but helpful and friendly.
We are very satifisfied and happy with the quality of the work and product installed in our home.
The communicaiton of how long and how invasive the process of installation was unsatisfactory. Many of the cleaning and closing tasks of the overall project lagged too long and poor communications about these challenges are the reason for not providing a five star rating.
MD
mike D.
Always receive the best quality and …
Always receive the best quality and pricing from Dan and the entire staff at Floor Decor. Their installation crews are top notch. Highly recommended.
EG
emily G.
Excellent customer service
Excellent customer service, products and installation. Dan, Erin and Amanda are the professionals you will want to guide you through the process. We highly recommend Floor Decor Carpet One in Lindenhurst.
LG
larry G.
Everything was as promised
Everything was as promised. Very easy to work with. I would recommend them to anyone.
MG
Mary G.
Excellent installation and service.
We were just about ready to order carpet when we took in water in our house and had to delay the order. But, when we were ready a month later, we got scheduled right away and the installers worked very hard moving furniture, laying the carpeting and finishing on time. It looks great!!! Minor problem (mine) is that we lost the sale by ordering later. Didn't even think about it at the time as we were dealing with flooding issues.
HN
Heather N.
My new tile floor looks amazing
My new tile floor looks amazing! They did a great job! The whole process was very customer friendly. The office staff worked really well with my needs and made it as painless as possible on their end. Thank you
DS
Dan S.
What a great experience!
What a great experience!! I never thought that buying carpet could be so pleasant. Perfect experience from start to finish. Something to be said about the warmth, genuineness, & personal pride in their work of a family owned business. We looked at other big store shops (Home Depot, Luna) before discovering this gem.
From the moment you walk into the store and are greeted by either Dan (the owner), Erin (his daughter), or Amanda (the manager), you feel welcome. Totally different vibe than the big retail carpet stores - at Carpet One Floor Decor they are laid back & not pushy. They aren't in your face & are simply there to help if you have any questions versus the uncomfortableness & pushiness you feel at other stores. They are incredibly knowledgeable & were able to answer any questions I had. I really felt that they cared & enjoyed the no pressure sale environment. They also didn't make me feel uncomfortable at all abt, like the other stores did, with my lower price point, as we were on a budget. Super friendly, genuine, & accommodating.
Their estimator, Al, was also super friendly & helpful when he came to our house to do the measuring for the estimate, offering any suggestions he could while we were trying to decide on which pad & carpet we wanted to go with. Everyone in this family owned business was just so incredibly nice & genuine. After selecting our carpet & pad, the final price was very reasonable and fair, and right in line with the other quotes we received. In going with Carpet One Floor Decor, we felt that we did end up getting a much superior carpet & padding for a very comparable price.
They were true professionals throughout the entire process. The installation went incredibly smoothly. They showed up on time, were incredibly respectful, cleaned up after themselves afterwards, & the finished product looked amazing. A great installation is just as important as the carpet, padding, & price. It was nice to feel 100% secure that the installation was going to go smoothly from doing my research & reading all the reviews online about Carpet One Floor Decor. None of the issues that I read abt online with some of the other companies.
Amazing process from start to finish. Thank you to the Carpet One Floor Decor family (Erin, Amanda, Dan, & Al) for an amazing experience. The carpet looks great! Will definitely use again. Highly Recommend!