Floor Decor Carpet One Floor & HomeReviews of floordecorcarpetonelindenhurst.com

I'm happy with the end results. The floors are beautiful. However the communications between the sales rep and I were an issue. I had to call repeatedly to get the initial quote, find out what the down payment would be, find out when the flooring would be ordered, find out when the install would be scheduled, how long it would take, what to expect, etc. While the installer did a great job and was not unpleasant, I felt a little uncomfortable with him because he kept asking me what I considered too personal of questions, such as: "What time did you get home last night?" or "Where are you going, don't you think you should spend more time at home?" I didn't feel that my activity or whereabouts were his concern. But the floors look great and I am happy with them.

Everything went great in the beginning with the estimate and ordering materials, etc. but then I couldn't get a hold of my sales person Dan. As it got closer to the date I was told materials would be delivered I called to confirm and express a few concerns/ask a couple questions. I left two voice nails and sent two emails with no response. Luckily the delivery man called before he came. I expressed to him my inability to get a hold of Dan. I asked if he could just have the installer call me after all he was going to be doing the work. He must have said something when he returned to the store because suddenly I received a call. The installer did a great job and I guess that's all that matters. Once the job was done no one checked in to make sure it was done or to ask if everything was ok. The next day I figured I would go into the store and pay my balance. I mentioned to the young woman that something wasn't done that was supposed to be. She wrote a message for Dan to call me - once again he never did.