customer
Very responsive and extremely helpful.
Very responsive and extremely helpful.

Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Home & Garden Services · Greensboro, North Carolina
Excellent

Home & Garden Services · Charlotte, North Carolina
Great

Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent
392 approved reviews, newest moderated first
customer
Very responsive and extremely helpful.
customer
Performed as their specification!
rick
system not working-- it wont co0nnect and i have run the water around system as it shuts water off within a minute when not connected-- qould love a knowlegeable tecjh rep to come pout and trouble shoot
Response from FloLogicAug 14, 2026
Hello - Please give us a call so we can help you get back online 877-356-5644. Also, it sounds like you're in the Away mode. Whether online or not, you can simply tap the "Home" button on the local Connect module to get back in the Home mode.
Chris S.
Great customer support. Product is very user friendly. CJ Plumbing
Germaine F.
Although installed, I don't know how to properly use the system. The tutorial was not helpful. I called the plumber and amnstill waiting for one of their people to get in touch to set up a time to work with me.
Response from FloLogicAug 13, 2026
Hello. Please know that FloLogic is here with U.S.-based live phone support. If you give us a call, we can certainly help you understand the system. Call us at 877-356-5644. Then we would kindly ask that you update your 1-star review to reflect the support that you are guaranteed to receive. Thank you!
MITCHELL S.
While I initially thought our FloLogic system would be troublesome, we have found its notifications only occurring when there is a problem. One of our toilets got stuck running and the FloLogic let us know. Saved us a lot of water usage money.....worth its cost.
Response from FloLogicAug 12, 2026
Thanks for sharing your experience. FloLogic only responds when water flow is abnormal, and yes, wasteful toilet leaks are a common culprit. Glad FloLogic caught a toilet malfunction before it became a costly water bill, or even worse, potential water damage. We are always here if you have questions!
customer
Customer service
Laura
I like how easy Flologic has been and it's brought some accountability to cleaners that are working on the house when I'm not there. I'm disappointed I can't see how much water has been used over a a day, week or month. I was surprised there was no usage information.