customer
We have not had good instruction on…
We have not had good instruction on this and have no idea what we should do

Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Home & Garden Services · Greensboro, North Carolina
Excellent

Home & Garden Services · Charlotte, North Carolina
Great

Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent
392 approved reviews, newest moderated first
customer
We have not had good instruction on this and have no idea what we should do
Marc L.
The customer and technical support is fantastic
Michael
The technician at FloLogic Brendan Kennedy is always very helpful, when I call with any questions. He is also very professional in his demeanor. I installed the FloLogic system several years ago and could not be more happier with the system. The system is not inexpensive to purchase and instal but it is a great investment. I own a Townhouse in NYC and I sleep a little better at night, knowing that the FloLogic system is activated in the property! Sincerely, Michael Hayes
George D.
Customer service helped coordinate proper equipment and connection to wifi system so I could control functionality via the app.
Elena K.
The app looks dated, and the device lacks a pressure sensor and many other features that for example streamlabs offers at a much lower price point
Chris W.
doesnt offer half of what Moen offers Moen Gives you daily usage emails and additional information sent to your email daily or weekly so you can manage the usage. You don’t get that with FloLogic
Response from FloLogicAug 18, 2026
Thank you for your feedback. Please know that unlike the brand you mention, only FloLogic can see drip level leaks in real time (others need a pint or more per minute of flow to see real time leaks), only FloLogic has standard battery backup that powers the System for a number of days during an outage, it uniquely has user-defined settings and integrations that can virtually eliminate nuisance shutoffs, and only FloLogic has solid brass valves available up to 2" with a best-in-category 5-year warranty. And, we are committed to U.S.-based available live phone support to help our users enjoy the benefits of FloLogic. We are still supporting customers whose FloLogic Systems are running strong nearly 20 years after their installation. Let us know if we can ever support you.
Victoria G.
So far so good
MURALI
Excellent after sale technical support and resolution.